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March 2024 by Nicole Borrow
We reserved a trailer online 2 days before the pick up date. We received a message upon clicking submit that we would receive a confirmation call by 5pm the day before. We didn’t receive that call. On the day and time we were scheduled to pick the trailer up (an hour after the posted open time), an employee wasn’t in yet and no one was able to help us. Very unprofessional, we do not recommend this location to rent Uhauls from.
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March 2023 by Nick L
Rented a one way 5x8 trailer from here and the staff were great! Helped us get setup with everything we needed to get down the road safely! Thank you!
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April 2022 by Addam Roberts
Had rented a 26' truck from U-Haul. They called the day before saying they didn't have 26' truck and the best they could do was a 15' truck with a trailer, but I had to pick up from different locations. I came here to pick up the trailer and the gentleman who helped me was able to get me a 26' truck instead, just like I had originally reserved! He jumped through some hoops and made it all work out! Excellent customer service!
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November 2021 by Brian Tuttoilmondo
Jim was very helpful with our moving needs.
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June 2021 by Jessica Watkins
My Aunt had a reservation for over a month for a cross country trip. Showed up at the agreed upon time to a "Sorry, closed" sign on the door. The poor golf cart employees felt bad that everyone at the u-haul portion called in sick. I felt bad because they should have called. I get that people get sick but it's unprofessional to not call and warn people. Took us 2 hrs of calling and driving to other locations to get another truck. My elderly aunt nearly had a heart attack from the stress. Will never waste time at this location. The team at Country Club and Broadway was helpful and got us on the road.
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April 2021 by Johnny Drum
Awesome place to do business and the employee kim is the best@what she does. Thanks.
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January 2020 by chenique Scott
Thanks for wonderful service
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January 2020 by sallyann grieshaber
Fast, hassle free service. Clean trucks and nice people. Cost effective.
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November 2019 by Nicolas E
Can’t even get through to this location on a Tuesday at noon.. maybe they need to update their phone number, unprofessional.
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May 2019 by Kevin Anderson
Excellent Staff
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November 2018 by Javier P.
Had scheduled a 26 footer for sat 8am first of all Dave was 25mins late 2nd of all they didnt have a 26 footer had to settle for a 20 footer Also he had offer to give me a discount for being late and for not having the truck that I scheduled which was a lie and charged me full price. Its been two weeks now and everything time i call there office about the discount they were supposed to give me they give me the run around saying they will call me back or a supervisor will contact me which never happened Spend the extra $$ to drive away from this location and find another uhaul location
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September 2018 by Henry Passot
Spoke with someone on Monday who assured me he would have my truck Saturday morning. Showed up, door locked know one there. If you absolutely need a truck on a certain day. Move on to another location.
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June 2018 by AZona B
Easy in/out very close to home. I returned out trailer here after we did a very long move and everyone at the 2 U-hauls were very helpful. We had a hitch installed on the back of our SUV to pull this trailer. I guess if we ever get a boat we will now have a hitch!
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June 2018 by Rae Slack
My Dads been trying to call this location for days with no answer. He's gone down twice now and not a single person is there and the door is locked. It's a Tuesday afternoon. What a waste of time. Finding a new location, thanks for absolutely nothing.
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June 2018 by Rob Vega
Showed up at 11, no one was here. The door was unlocked and all the lights were turned off but on one inside. The note said be back at 12:30,More like 12:45. Plus it took them 35 mins to get the damn keys. This place is a joke
