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December 2023 by Charles Hetland
This bank reminds me of a small town band. Personable and helpful people.
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September 2023 by Raven Nicol
Nice office and helpful service.Jennifer Van was so nice. Went above and beyond to help me with my paperwork.
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March 2023 by Rome Maru
I have been with Wafd for more than 7 years, the people and customer service the best in banking ever!!!Thank you.
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March 2023 by Mary Krisell
If you’re looking for a bank with a feel like family and awesome service this is the place to goBaker roofing Matthew baker
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March 2023 by Bryan Spears
Working with WaFd has been a smooth experience. I appreciate how responsive and helpful their staff, especially Rashid, have been throughout the loan process.
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March 2023 by Laura Thomas
Washington Federal has been the best banking experience. The employees are so kind and thoughtful, always helpful and has walked us through all of our house building experience. We love all of the staff at WaFd. ♡
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March 2023 by giovanni ortiz
They made it so easy to open a business account, the staff was super friendly and very helpful.
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March 2023 by Jose Gutierrez
Branch staff provided a wonderful experience. They went above and beyond to help me in a tough situation.
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October 2021 by Richard Clute
I would not recommend this bank to my worst enemy. My Dad passed away 14 weeks ago and I wanted to take over the payments. However I was told that was not possible. So I applied for a loan and now over two months later we still have not closed I have been lied to several times. Such as being told that I would not be responsible for any more payments. So now my Dads bank account which I was in the process of trying to close is in the hole with a overdraft fee. The loan amount has been increased twice and now the underwriting is questioning my savings account. Stay away from the bank no matter what.
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February 2020 by Jan Garman
You have to do your banking business with washington federal to purchase a roll of quarters.....some how , that doesnt seem right.
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November 2019 by Sean M.
This is the worst bank I've ever been too. I went in with a payroll check that was through this bank and was immediately treated with disrespect. I had told her Walmart wouldn't cash it as it's a written check not a typed check and she took that as it was bad. So I gave her the check and she starts inspecting it then pulls up all the old signatures and so on. She then proceeds to tell me she needs to call my boss and verify it as I was already sitting there for 30 minutes. It was a $230 check, why would I steal that with my real ID and then walk into a branch and try and cash it. When she was on the phone with my boss this lady was basically implying that I stole the check and filled it out myself. My boss and the owners know me very well and know I would never even think of that rather then do it. I would not come here poor customer service and they treat you like crap. To automatically assume that it was a bad check that I stole instead of asking or finding a solution is pathetic. I would give it 0 starts if I could. I've lived all over the US and was never treated like this before ever.
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April 2019 by Gilbert u
Had Wells Fargo for my business account. Not a good experience. Decided to change banks. I went to three different banks. They were my last stop. They made me feel very welcome, they answered all my questions and concerns. Decided to use them for my business affairs. It has been a wonderful experience. Thank you to Rick,Rashid,Shadow,Mary and Pam.
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September 2018 by jswan2390 .
I've had them for about 9 months or so, and they've always been nice, friendly and helpful there. Even waived a fee for an annoying cashiers check fee that bmo Harris bank charged me. Thanks!
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December 2017 by Corey Martens
They are all great here. Very friendly and customer oriented.
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July 2016 by Jack W.
Excellent customer service, I'm switching from Chase. These guys treat you with care and compassion, something that's hard to find these days.
