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December 2023 by Terry H
I had some last minute insurance needs and Joanne stepped up at the very end of the day and took care of me. Amazing service and I will continue to trust this agency with all of my insurance needs!
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December 2023 by Mitzie Nau
vey very good
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November 2023 by Chris McVittie
Im a snowbird and deal remotely. The agency is always very responsive and great to deal with.
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September 2023 by Michelle Alverez
Very helpful and informative
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July 2023 by Karine Soto
I've held several different policies through Katie Campbell's office for several years now and have always received excelled customer care service. Emails and calls are always returned in a timely manner. The staff are always very professional, helpful, and resourceful.
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July 2023 by tristen rafuse
Maddy and the whole Katie Campbell team are fantastic. Extremely quick service, super knowledgeable and very friendly. Highly recommend
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July 2023 by Alan Jones
Spoke to Maddy this afternoon regarding a quote for Homeowners Insurance. Maddy was very efficient @ friendly. Thanks again
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July 2023 by Larry Gossman
These people are great. They care about their clients and it shows. Thank you.
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May 2023 by Edward R.
Called a week and a half ago to have a car replaced with a new vehicle. Account still has not been updated with the new vehicle, still is showing the vehicle that has already been traded in. Called several times as to why in the world of technology why this process seems to be so difficult, was informed by office staff it could take several weeks. Just stopped into the office to check on the status and was told the MSR price of the new vehicle was still needed which i called over a week ago and provided that information with Mary. Still no updated account and still no new insurance cards, but State Farm was quick to send me a new tracking device. Why where they able to process that so quick? Time to start shopping around for some quality Customer Service.
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December 2022 by tony beckham
Worst insurance don’t even think to have State Farm I have water leak that damaged my kitchen cabinets and wall they not cover that which all other insurance cover that if they don’t cover water damage then why we paying for insuranceYou better read the policy that they sent to me down belowWe will not pay for, under any part of this policy, any loss that would not have occurred in the absence of one or more of the following excluded events. We will not pay for such loss regardless of: (a) the cause of the excluded event; or (b) other causes of the loss; or (c) whether other causes acted concurrently or in any sequence with the excluded event to produce the loss; or (d) whether the event occurs abruptly or gradually, involves isolated or widespread damage, occurs on or off the residence premises, arises from any natural or external forces, or occurs as a result of any combination of these:c. Water, meaning:(8) water or sewage below the surface of the ground, including water or sewage that exerts pressure on, or seeps or leaks through a building structure, sidewalk, driveway, swimming pool, or other structure; or(9) material carried or otherwise moved by any of the water or sewage, as described in items c. (1) through c.(8) above.However, we will pay for any accidental direct physical loss by fire, explosion, or theft resulting from water, provided the resulting loss is itself a loss insured.SECTION I - CONDITIONS6. Suit Against Us. No action will be brought against us unless there has been full compliance with all of the policy provisions. Any action by any party must be started within one year after the date of loss or damage. However, if the cause of loss or damage is burglary, theft, larceny, robbery, forgery, fraud, vandalism, malicious mischief, confiscation, wrongful conversion, disposal or concealment, the action must be started within two years from the time the cause of action accrues.This Company does not intend, by this letter, to waive any policy defenses in addition to those stated above, and reserves its right to assert such additional policy defenses at any time.If you have any additional information regarding your claim which has not been previously considered, or if you desire any additional explanation regarding this matter, please contact me at (844) 458-4300 Ext. 3099946661.This denial involves the coverages of this policy only. If you have any additional information you would like us to consider, please forward it to us immediately.
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October 2022 by David Gregory
Professionalism X 10. The team at Katie Campbell State Farm Agency are on top of all my insurance. No delay, they get the job done. Pure pleasure doing business with them.
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July 2022 by Doil Smith
I have been with State Farm since I was 16 years old in Michigan. When I moved to Arizona in 1994 I went with Katie Campbell as my new State farm agent. The folks in her office have been Professional and helpful at all times. Nothing could make me switch agents or Insurance company's.
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July 2022 by J C
very good people i have been with Katie for over 20 years her staff is knowledgeabale an are very professionable
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July 2022 by Jean Maxwell
Timely response to any need I've encountered. Professional, knowledgeable, and engaged in customer satisfaction.
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December 2021 by LARRY JORDING
I was tired of Progressive fees and rates even though I had been with them forever,..and called a member of Katie Campbell’s State Farm and I’m impressed! I ended up getting better coverage for auto,..AND renters insurance for a better price than just auto at Progressive. Maddy was great to work with! Knowledgeable and seems to enjoy her job! It was very refreshing especially since shopping for insurance isn’t usually a highlight of my day. I’ll definitely refer my friends and family here!
