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December 2023 by Jenna Brown
Want to give a huge shout out to Lester, Everytime I call he helps me immediately, not to mention he is one of the nicest people I have met!
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March 2023 by Ashley Doffing
I have been a long time State Farm customer and Lori has been a wonderful agent for me! Her and her team is always there to help me when I need it and I am very grateful!
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December 2022 by tony beckham
Worst insurance don’t even think to have State Farm I have water leak that damaged my kitchen cabinets and wall they not cover that which all other insurance cover that if they don’t cover water damage then why we paying for insuranceYou better read the policy that they sent to me down belowWe will not pay for, under any part of this policy, any loss that would not have occurred in the absence of one or more of the following excluded events. We will not pay for such loss regardless of: (a) the cause of the excluded event; or (b) other causes of the loss; or (c) whether other causes acted concurrently or in any sequence with the excluded event to produce the loss; or (d) whether the event occurs abruptly or gradually, involves isolated or widespread damage, occurs on or off the residence premises, arises from any natural or external forces, or occurs as a result of any combination of these:c. Water, meaning:(8) water or sewage below the surface of the ground, including water or sewage that exerts pressure on, or seeps or leaks through a building structure, sidewalk, driveway, swimming pool, or other structure; or(9) material carried or otherwise moved by any of the water or sewage, as described in items c. (1) through c.(8) above.However, we will pay for any accidental direct physical loss by fire, explosion, or theft resulting from water, provided the resulting loss is itself a loss insured.SECTION I - CONDITIONS6. Suit Against Us. No action will be brought against us unless there has been full compliance with all of the policy provisions. Any action by any party must be started within one year after the date of loss or damage. However, if the cause of loss or damage is burglary, theft, larceny, robbery, forgery, fraud, vandalism, malicious mischief, confiscation, wrongful conversion, disposal or concealment, the action must be started within two years from the time the cause of action accrues.This Company does not intend, by this letter, to waive any policy defenses in addition to those stated above, and reserves its right to assert such additional policy defenses at any time.If you have any additional information regarding your claim which has not been previously considered, or if you desire any additional explanation regarding this matter, please contact me at (844) 458-4300 Ext. 3099946661.This denial involves the coverages of this policy only. If you have any additional information you would like us to consider, please forward it to us immediately.
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December 2021 by Bizzy Mommee
Love these ladies. We have been with them for 15 years for home and auto. Always there with fast service. Keep up the great work Tina and Lori. Thx!
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February 2021 by Josh Garling
Tina signed me up for insurance, and was fantastic, and so very helpful. I would recommed Lori's office to everbody who needs a great agent with a fantastic support staff!!! Thanks again!!!!
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September 2020 by Faris Dahdal
I’ve been with Lori and State Farm for 18 years. She was the first person to setup insurance on my first car, and I haven’t used anyone else since. Time sure flies, and thanks for always being there.
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August 2020 by Viola Herrera
Lori and her team is Amazing, Professional, Experienced. Thank You Lori
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December 2019 by Andrew lewis
Lori office is top notch and has always been helpful in my auto insurance needs l.
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December 2019 by Brian Walsh
Best Insurance agent ever
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September 2016 by Michelle Kay
Lori Ploetner, State Farm is the best. She was a claim representative for several years before becoming an agent. She makes sure her clients are treated fairly and helps them understand some very difficult wording, policies and procedures. It makes a real difference when someone takes the time to communicate in terms that are understandable. She and her staff truly goes the extra mile with customer service. It's nice to deal with an agency that shows true passion for what they do.
