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January 2024 by Jack H.
I was helped by Valery Torres, she made the process of setting up my credit card very easy to understand and also helped me with any questions I had about the process. The overall environment of the bank was very welcoming and I'm more than happy to be banking with them!
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January 2024 by Nora Miriam Felix
I highly recommend this credit uniontheir customer service is excellentoutstanding, exceeding my expectations every time.” I was completely impressed with their professionalism and the way they treated me I was not left unattended and the service was amazing . Every time I come inside the bank to fix an issue they immediately take care of it They go above and beyond to help me in anything I need. I am grateful to be part of them I will continue to be there member because I have never receive an excellent service like the one from this branch.
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January 2024 by Melissa Miramontes
This location is my fave one to go to, Iv met some amazing people and even made a friend , Jessica is the sweetest as soon as I walk in and if she’s there it’s like getting to my primas house always making me feel so welcome and she is so helpful with things that’s I do not understand. Thank you amigasa
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January 2024 by Mark Smith
It is one of the most friendliest and helpful banks that I’ve ever been in. The customer service is 100%
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January 2024 by melissa gamboa
Best credit union ever!! All the employees are so welcoming!
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December 2023 by Melissa M.
My experience at this bank has been amazing, Iv met some great people here especially Jessica, since Day one of coming inside that bank she's made me feel like Iv known her forever and she Always helps me understand things I don't about banks (I'm not a fan of banks lol). love yaaa amigaa !!
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December 2023 by Ramy Abdin
I been with this credit union forever and I thought they were good but honestly after Friday filing a fraudulent dispute nobody is helping me out at all I am very disappointed I am not going to bank at any of their institutions after Friday results and yesterday Monday results the worst bank when it comes to investigations with fraudulent activities on personal accounts they can’t even back their own customers up. Very disappointed at Arizona Financial Credit Union I am going to tell all my friends and family not to waste their time with Arizona financial credit union and to go bank somewhere else where they take investigations on their customers account seriously.
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December 2023 by Irais Reyes
Angelina was great ! Helped me with get started with my credit card explained everything
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December 2023 by Maria Rivera
I don't understand the bad reviews. Everyone at this branch is awesome, professional and friendly. The only issue I have with this credit union in general is that I've been with them for years and can't get a small lousy loan.
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November 2023 by Michael Coyle
Garbage. I got my card, have my email for my account written down, my phone number is easy to remember obviously, have my username and password both written down so I know I'm putting everything in correctly. However it never allows me to sign in. I try to reset my password and it never sends me anything, I try to have them send me a email with my username and I get nothing. can't even activate my card. I can't close my account because I cant sign in. If I knew this is how awful this bank was operated, I never would've bothered wasting my time.
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September 2023 by pepemtz781
Terrible terrible customer service ..gentleman was slow and I repeatly gave him their information multiple times..need better personal..terrible in actuality I give them a no stars but Google won't allow that
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August 2023 by Lisa B
Typically visit this branch on Saturdays as its typically open however it was closed. Called the number online who said it shows its open. Wish there was some type of notice or alert especially for those like myself whom only has a saving account and needs to go through a teller for withdrawal of funds.
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August 2023 by Jeff W.
very poor service,, has to merge/purchase other banks to be able to grow (red flag). Too focused on "checking the box" rather than hiring and retaining quality employees that know what the heck they are doing. Get lots of bad information from several on employee team that obviously aren't trained very well.
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July 2023 by me b
Typically visit this branch on Saturdays as its typically open however it was closed. Called the number online who said it shows its open. Wish there was some type of notice or alert especially for those like myself whom only has a saving account and needs to go through a teller for withdrawal of funds.
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July 2023 by Esthetics By Faith Greathouse
Circle k next door had 7 homeless people sleeping there at 9:30a.m next door to this bank withdrawal to make a large cash withdrawal, also 2 tellers per desk so there is zero privacy, I wish Scottsdale branch would be open on Saturdays!
