Audi North Scottsdale is known for its strong commitment to customer satisfaction and extensive inventory, including the largest Audi selection in Arizona. Customers appreciate the friendly and knowledgeable staff, who work hard to meet individual needs. Many reviews highlight positive experiences with sales representatives like Debby Loyd and Gary Buffington, who are praised for their patience, professionalism, and ability to find the right vehicle at a good price. The dealership offers a smooth purchasing process, with staff willing to go the extra mile to ensure customers are satisfied. The service department also receives high praise for excellent customer care. Customers mention friendly staff members like Stephanie, who keep them well-informed throughout repairs, and highlight the dealership’s efforts to resolve issues promptly. For example, one customer was pleased that their car was fixed correctly after initial problems, and the dealership provided a detailed cleaning afterward. However, there are some negative reviews about extended wait times, high costs, and less satisfactory vehicle condition upon pickup, which indicate occasional inconsistencies in service quality. Overall, Audi North Scottsdale is recognized for its friendly, experienced staff and wide vehicle selection. Customers feel confident in the dealership’s efforts to provide a positive experience, whether purchasing a vehicle or seeking service.
Excellent service. The entire service employees were quick to meet our needs and extremely friendly and helpful. Our service advisor was extremely courteous and explained everything to us.
November 2025
I worked with Debby Loyd in purchasing a used 2015 VW Golf TDI SE. I had a very good experience working with her in purchasing this car. Debby has been with Audi North Scottsdale for many years. She is very friendly and worked with me in finding a deal we both could agree on. I highly recommend Audi North Scottsdale.
October 2025
We had wonderful customer service at North Scottsdale Audi. Matthew, our sales rep was patient & helped through all the details with great energy. Keri, the sales manager worked an exceptional deal for us. Highly recommend!
