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March 2024 by Sarah Robles
OMG THANK YOU FOR BRINGING BACK THE YOUR OLD EMPLOYEES. SHE IS SO AMAZING AT WHAT SHE DOES. THIS PLACE NEEDS MORE PEOPLE LIKE HER.
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February 2024 by Yvette Escalera
D’Aundrea was very helpful and patient with the whole rental process. Very clean facility!
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February 2024 by Kesha Webb
DAundrea has the best customer service outstanding at explaining things!!!
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February 2024 by No Thanks
Good location, drawbacks are the absence of any dollies or carts or anything at all to help carry anything you don’t wish to carry yourself.What this location had on site was stolen about a month ago and the new manager has explained there are currently no plans to replace them.This obviously is an issue and honestly should be replaced. I doubt the cost to replace is the issue for a large company like this so what is going on here?
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January 2024 by Debbi Ferrell
Good, quiet location. Always kept clean. Friendly staff when they are there. Security for access to the facility is top notch.
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December 2023 by shay Culpepper
Do not rent from this storage. One of the employees ( Eileen) gave my Driver's license to unknown customer and it's been over a month. I still haven't gotten my Driver's license back. In fact the employee (Eileen)gave my Driver's license away. Told her district manager that I threatened her. So they gave us a week to move out of storage. But before she told her district manager that I threatened her. I had called customer service and made a complaint about my Driver's license and they're unprofessional workers. That my issue still isn't resolved. Same day they took my name off the storage unitThey locked us out our storage, they been rude to us like we did something wrong when they were in the wrong for giving away my Driver's license to a stranger and still don't have them back. Management there is a joke
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December 2023 by Shelisa Willis
Martha was very nice and informative about the storage units. She was extremely helpful helping us find our storange unit and she gave us the promotional deals that i saw online. Thank you Martha.
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December 2023 by Bryan Jackson
This is what you want when looking for a storage. Low price, good parking, large facility, nice units, elevator, carts, and of course a secure building with a app to control the door lock and elevator.This place is right up my alley.Next time you need storage you know who to call first.
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October 2023 by Karen Smith
Everyone knows how difficult it is to move right well in my 63 yrs of moving from one place to another this had to be the smoothest one yet did it all on line so when I got there there was no wasted time in the office so I literally was done unloading the truck and putting it on rack then the big elevator to 2 floor and the key was already there too we was done in less than 40 min they deserve a 5 star rating for sure thanks so much Karen Smith of Phoenix Arizona
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October 2023 by Liza Lorenzana
Good experience, very clean, huge parking.Sabrina is a great!!! She helped me with storage location, gave me a map, and walk with me to show me where my space is located.Best experience ever!Thank you Sabrina ?
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October 2023 by Hikari Yumi
Meant to do this earlier but I came in today on a whim and was curious about prices and how things worked and Sabrina did an absolute amazing job !! She answered all my questions and was a total sweetheart!!
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September 2023 by Alecia Lockhart
Alicia LockhartTwo young ladies were very helpful. Sabrina and Deanna provided very professional and efficient customer service along with helping me unload last few items before closing. Would recommend anyone to use this location.
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August 2023 by £ The Count Of Monte Crypto ¥.
Don't get sucked in by the online specials! This location will be the second public storage facility I have used in two completely separate states. Both were located next to MLB ballparks, which I incorrectly assumed would provide a more pleasant experience. The truth was anything but. One of the main scenarios to prepare yourself for is that you will be under constant surveillance while in or around the facility. Assuming you're using the locker you rent more frequently than once a month, just know that personnel will be placed at lockers near yours to keep an eye on your activities. Develop a pattern or repeated timeframe, then meet your new neighbors. This behavior is a given and seems to be the stance that Public Storage takes regarding renters they deem of interest. I've personally been placed in multiple scenarios where individuals of Caucasian decent would time my comings and goings into the facility, approach the door, and walk into the warehouse without inputting the necessary credentials normally required to gain access to the building. I've attempted to voice these concerns with the Public Storage staff, only to be questioned regarding the frequency of these situations, with no assistance given to actually problem-solve the concerns I raised. To put it simply "deal with it or leave". Last but certainly not least is the rental time frame. The unit is reserved as of the 1st of the month, not a nanosecond before. The total is not prorated to reflect a payment made after that date. So if, like me, you reserve the unit on the 2nd week of the month, you're essentially losing 14 days of rental time. Ultimately, this experience is completely voluntary. No one forced me to reserve a unit with Public Storage, but the convenience of the location ultimately drew me in. But its policies and obvious racial profiling have made me no longer able to continue to be a customer.Overall, this place is not the best place to go if you're of African descent. There are other locations that value not only your business but will also treat you in a respectful manner. As you can see from my other reviews, I have not had the most pleasant experiences lately. However! At great personal risk to myself, I write these reviews based on my experience so that others will benefit from the experiences that I have. But always do your own research!*Update*In a direct act of retaliation shortly after this review was posted I came to find out my locker was opened with out me present.
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August 2023 by C
Deanna was extremely helpful.I shopped around, and this facility is much better. It's clean, has cold ac, is very clean, and has many different size units to choose from.
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August 2023 by Keyonte T.
I want to say thank you guys for your services for the young lady are front that was assisting me on today August the 23rd 2023 she was a blessing she was a sweetheart and I'm so grateful that she was assisting me the way that she was definitely with my children as well kudos to Sabrina ~❤️
