"This is the location we always go to and have always had good service. We went to cash in our tickets and had an issue. Spoke to the manager Cody and he did everything in his power to help us. Unfortunately he was only able to recover some, but we so appreciate the time and energy he took to help us. In addition, our waiter Daine gave us tips to make sure something like this did not happen again. Thank you to both of them for going above and beyond! "
"My family went to Dave and Buster's at Desert Ridge last night (7/26/17) for my birthday dinner. We decided on Dave and Buster's because we wanted a fun dinner and games. We got there a little before 7pm, and were told we'd have to wait for 30-40 minutes for a table. It was obvious that the restaurant was about half empty, the table we ended up at was empty the whole time we waited, along with many others.
It took a long time to get our drinks, maybe 15 minutes or so. The service was slow and not-great, it seemed like our server was annoyed that we were there (his name was Will I Am on the receipt). I ordered a cheeseburger medium rare, but it was well done. "Will I Am" offered to refill drinks 1 time in the hour and a half that we were at the table.
By the time we finished dinner, it was too late to play any games, which defeated the purpose of going to Dave and Buster's all together.
I've been here before and had a blast, but I don't think I care to come back after our experience last night."
"The initial wait wasn't too bad for a large party (8), wait of 30-40 min., the staff were very friendly and helpful. Our problem came with the wait for the food, it was about an hour to get the food. The food was good and it was hot, but it took forever. Will try the Dave & Buster's in west Phoenix and see if we have better luck with getting the food in a timely manner."
"My daughter loves this place! She always has a blast... And mom loves the Ms. Pac-Man game there, Pac-Man is actually faster than the ghosts and joystick works good!! Not very expensive to have little ones play here."
"Great food choices and service. Stay away from the beer upstairs. I had beers downstairs, all good. The last 3 times I had a beer from the upstairs bar it always tasted like SOAP. My associates say stay away from the light beers because of that."