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December 2023 by Sammir Bermejo
I would recommend Desert financial as an favorable option since they offered a great assistance in setting up my account and answered all of my questions
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October 2023 by Isaiah Heguertty
So your drive thru ATM hasn't worked in weeks & now your inside ATM isn't working either? Lmfao & you guys consider this a "Bank"?
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September 2023 by Francisco67 Carbajal
excellent service, kindness, I am very satisfied with desert financial
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July 2023 by Morales
I was seen by Rosa today, from the beginning she made me feel so comfortable. She was very polite and professional. Her awesome customer service skills made my day. I left happy with the service she did provide me with. Thank you Rosa I’m glad awesome people like you still exist
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July 2023 by Chanetta Stewart
Absolutely the best service I have had in my life opening an account with Jesus Salgado Alvarez. He was patient, kind, thoughtful, and warm. He opened multiple accounts for us and explained each step in the process. He started by verifying our information and went seamlessly through the process. I will go back to this location because of his service.
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July 2023 by Martha Habba
Honestly, I’ve been dealing with Desert Financial C U for couple of years now and I can honestly say this is one of the very, very best Professional Bank I have ever dealt with , very honest very helpful!Thank you for retrieving my $800 from a joint account I’m not part of any longer ……I am delighted and grateful.Thank you ACH department and phoenix customer service.
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June 2023 by Rosemary Corrales
The personal was great, helped me and welcomed me to the bank with great generosity.
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May 2023 by George Kuehme
Ms. Melba was incredibly friendly and knowledgeable on the subject I needed help with and walked me through the process with precise speed.Also a I'd like to mention Mr. Sergio who first helped me the day prior. He also made the process seem quite simple and easy to follow. Thank you both.
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May 2023 by Dr. Ifeanyi Igboanugo
Terrible despite banking with them for more than ten years. Stay away.
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April 2023 by Audio Mix Pros LLC
Nothing but issues with this place. If you want access to your money in emergency, don’t trust your cash with this place.
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March 2023 by Fernando M.
DONT COME HERE...Terrible service if I could give them zero stars I would because not even one start they deserve...they all have a terrible attitude. I didn't see one simile. They take forever to attend a person and there were three people at the front and not one decided to attend me. This place has one start and it has a good reason for it. Just please DONT COME HERE!!
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March 2023 by Tony Vargas
Just started a business account here and everybody is so nice but, I tried to get change in coins for my business and they are out !!! at 11:30 am on a Monday and no coins !!!!
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September 2022 by Nasir Czako
Saturday two cashier open line alloway to the door . Great management ?
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September 2022 by Michael Carvelli
Not specific to this branch!They lost my payment. Corrected THEIR errors only after I proved it.Not do much as a thank you or apology. Did not back date payment to correct date.Chat function is useless in that the cannot or will not escalate issues and their response was call us ( for their error).Poor practice and serviceI am going to reconsider doing business with them
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August 2022 by M L
Do not deal with this bank. They are not open minded. Argumentative not doing their job in right, honest, and correct way. If you can avoid them that is for your benefit. The desert sky branch. You are the worth. Do not deserve any stars. When trying to explain my point of view which is what happens with the branch manager she got defensive and they just jump directly to being defensive. That means you are doing something wrong. Bad. She does not listen and just talks that not good and smart customer service. the trailer misled me which is causing me an extra charge. Bad.
