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February 2024 by Nicole Rayford
Great for my daughter
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January 2024 by Jameca Hall
Found some cute joggers at the store in Scottsdale but they were out of my size so I ordered them online and decided to pick up in store at this location. Ordered them on the 17th, email says they’ll be ready by the next day.I show up cashier spends about 10 minutes looking for the order, calls the manager. Manager hardly looks at me just tell the girl helping me that my order isn’t ready yet.I’m like well maybe I’ll just go find them on the rack and buy them now since I drove all the way out here and it’s far from my house.Rack is full of the jeans, I pick out my size, go back to the register, line is long now and I decide it’s not worth it to buy them twice I’ll just be patient and wait for them to put them in a bag.I never receive a confirmation email about them being ready. I go out of town, I come back, jeans still not ready.I talk to customer service today they say the jeans went out of stock. I say well that’s crazy because the day after my order there was an entire rack of them. They tell me the order was cancelled on the 23 and I should have gotten an email about it. I never got an email and the jeans were in stock when they were supposed to be packaged.They say there’s nothing they can do.Won’t be shopping here again.
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January 2024 by Sean Cantwell
They said they had sales. But my daughter said they only had three racks.
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January 2024 by Brian Fox
Today Janaiya at F.E. 21 T&C went out of her way to make my day better and make sure my girl got what she wanted!Professional and courteous!Thanks Janaiya
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November 2023 by Giuliana De Vivo
This is a great store. I went and got my winter clothes. Great prices.
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October 2023 by R. A.
Went to the store for an online order pick up and unfortunately subsequent return as I purchased the wrong size (dresses were great quality though). I worked with Chanel at the register. She was absolutely LOVELY. So professional and conversational. Wrapped up my pick and my return quickly, and was all around wonderful. Five stars, Chanel!
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October 2023 by Delana Valtierra
Found exactly what we were looking for in one stop at a great price! The service was superb and the store was neat, tidy, clean and not attached to a mall, so no fighting mall traffic and people to get to a great store.
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October 2023 by Katherine McNamara
Really friendly employees! Sucks that it’s the closest one to the Glendale area but the customer service and clothing options are great. And the fitting rooms are clean and never too busy.
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September 2023 by Amelia J.
This is one of the only Forever 21 locations in the valley that I could shop at cause of their rather large Plus size section, but they've recently decided to cut the section in half and now all they offer is a few baggy jeans and over sized t-shirts. I will not waste my money on a fat phobic store that doesn't care about its plus size customers. They claim they're "inclusive" but when it really comes down to it you can only shop there if you're a small or medium. Shame on this store and shame on this company.
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September 2023 by Hubab Shteewe
They refused to return the clothes and they said to wait two days until we can.
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August 2023 by Angel Pacheco
Adrian the manager is super unprofessional and rude. He followed my friend around the store as if she was stealing when he should be worried about himself and his rude cashiers.
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July 2023 by Daniella Contreras
Forever21 Red Chanel at the register was honestly amazing! Such good customer service and just a good vibe in general! 10 outta 10 do recommend!
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May 2023 by F
Its an ok store. 2 stories and a lot of funky clothes. I took my daughter but even she could not find anything that was fit her style. Style seems very eclectic but she may be more normal than she thinks lol.
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January 2023 by Ellie Gardella-Smith
I used to really love this store. They have a lot of nice stuff right now. I believe it’s a little bit overpriced but however, they do have a lot of modern cute items there with y’all go back and purchase more stuff.
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January 2023 by porchea carroll
The store has very bad service the manager didn’t want to honor the price listed on the signage or online. But was willing to drop the price for another customer that was caucasian. Do not shop here.
