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November 2023 by Mark Loposky
People told me that I should not rent the tuxedo’s for my wedding here and I didn’t listen. Boy what a mistake that was. Not one of the tuxedo’s out of 8 fit correctly. The pants were short the jackets were short and the some of the pants came in to small. This place is such a joke. We used them because they are country wide. I seriously would never recommend them or use them again.
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November 2023 by Mark L.
People told me that I should not rent the tuxedo's for my wedding here and I didn't listen. Boy what a mistake that was. Not one of the tuxedo's out of 8 fit correctly. The pants were short the jackets were short and the some of the pants came in to small. This place is such a joke. We used them because they are country wide. I seriously would never recommend them or use them again.
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November 2023 by Aryana R.
If I could give this review no stars, I would. Awful customer service. Came in the store to get a suit for my son who's in a wedding as well as trying to match a bow tie to my bridesmaid dress. It took 10 minutes for someone to approach and help us and even then the guy said he'd check up on something for us but left us hanging. Then a different lady approached us as if it were a chore and right away told me I'll never get the perfect match to my dress color rather than ask what I was looking for. I had the bride on FaceTime to see which color she liked more between two ties (that were being held against a bridesmaid dress) because we had a color mishap and felt the comment was unnecessary considering she didn't ask and assumed. She did help me get the item number to find the color bow tie we were looking for but nobody ever offered to order online for us. Overall this was a poor experience and would not recommend this location to anyone.
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November 2023 by Michael Smutek
Front end staff is friendly however I don't understand the point of initial measurements as my pants were way to short upon arrival and the in store tailor is a joke took near an hour to try one and get a pair of pants lengthened. I've been to tailors who can remove whole parts of garmets with damaged stitching and reattach in less time. And all the while all the front end staff can do is keep saying should be done soon. I'd definitely never get anything adjusted here go find a local tailor who's good at their craft and makes a living off of it you'll save so much time and hassle
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November 2023 by Chris Kutalik Cauthern
Really very helpful service by staff. I got fitted and my pants tailored in 24 hours.
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October 2023 by Jared F.
The staff here is so darn nice. Went in for an exchange and was treated respectfully and got three shirts on discount for the one I had originally. Come here for dress clothes.
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October 2023 by Ridge Gullette III
Repeatedly frustrating and obnoxious experiences. My first visit, measurements were taken for the suit rental. I asked about payment and was told no payment was due that day. I called a month later to ask the status and I was informed I had not paid so they did not submit my order. I was livid because I had previously asked about payment before leaving the store. My second visit we again tried everything back on and I paid. My third visit I was given someone else’s suit. When I asked why nothing fit, they could not come up with an answer until I figured out what was going on. Upon returning the rental I asked about purchasing the groom’s suit, which I was then informed they do not allow rentals to be sold and offered no recourse. Absolutely ridiculous.
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September 2023 by Sean McComb
This location has great customer service from the two people were were there. Would recommend this location over the Tempe one on that alone.
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August 2023 by Anthony Esquibel
Always on point, clean, service is instant and can't beat the prices!
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August 2023 by Antanyon Bone
Krystal is awesome very professional patient and passionate about everything in her job description she was so much help I wish we had more people like her thank you so much ??
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August 2023 by Jose S.
I went there today and was greeted and tended to by Sara. She was amazing! She was super helpful and patient.
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July 2023 by Cyrenna A.
My fiancé and I just left this location. We were looking for wedding rentals, the employee was super unfriendly and made the entire experience uncomfortable. We are now at the Scottsdale location which is much more friendly and we are renting here!
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July 2023 by Joel Fick
The clothes are nice. But the staff. Who wants to shop at a place where the workers insult you for no reason? I hope I never have to go back.
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June 2023 by Daniel G.
Incredible salesperson! The store options for buying an off the rack suit are narrowing. This was the 3rd Men's Wearhouse store I visited in the last couple of weeks. Crystal was a huge help! She was friendly, and never pushy. I know my size, or so I thought. She had me try on a suit jacket that she knew would fit, and to my surprise it did. As I tried on a shirt in the dressing room, Crystal took it upon herself to find a few ties, and other accessories to match with the suit I chose. All her selections were on point! A successful trip for me, with a big assist from Crystal.
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June 2023 by Nafarat MiyaMiya
The staff & the manager a lovely lady we’re super helpful in helping me find great work shirts. Great conversation & customer care, highly recommend shopping here!