-
January 2024 by Adele Keaton
Great selection of merchandise with a large staff of helpful employees
-
December 2023 by Ty Woodhall
Harper is a Superhero!I have come to recognize the individuals at ACE Hardware, adorned in their distinctive "Red Vest," as veritable superheroes equipped with an extraordinary set of skills. Recently, I encountered a perplexing challenge involving a retaining clip. So I drove to ACE Hardware on Shea and Scottsdale Rd and bought a specialty tool for retaining clips. Despite my initial attempt to resolve it with this specialized tool, the complexity of the task became apparent, and even the most robust individuals in our office could not decipher its intricacies.In my pursuit of a solution, I revisited ACE Hardware and, to my utmost satisfaction, encountered a remarkable individual named Harper. I am inclined to believe that his nametag should rightfully read "Superhero." Upon seeking his assistance, Harper adeptly rolled up his sleeves and successfully extracted the elusive retaining clip within a matter of minutes, salvaging the day.ACE Hardware stands out as a haven where consummate professionals, akin to superheroes, are poised and prepared to offer unparalleled assistance. Their proficiency and dedication make them unequivocally the best in the industry. Harper was truly SPECTACULAR.
-
December 2023 by Jim Fitzpatrick
Great selection of nuts, bolts screws etc... Helpful staff
-
November 2023 by Kevin Healy
People are always helpful and ki d. Prefer to large box stores.
-
November 2023 by Lewis Menges
The short bald man working the register at 11.30 Monday October 23rd was very rude. Maybe he should work on his people skills
-
September 2023 by Kenneth Wilson
On this visit I was looking for specific lighting fixtures and accessories. I found what I was looking for and resolved the project I was working on. This was easier than I expected.
-
September 2023 by Scott Ryder
Always got what you need in a clutch, great help and very clean store.
-
July 2023 by M J
Unfortunately my normal ACE hardware on Union Hills & 19th Ave was out of the item I needed. They were so kindly to direct me to a location that did. Well to my surprise I drove out of my way to purchase an item at the location on Scottsdale Rd and Shea. This location was EXTREMELY humid and blistering HOT. I was bit by several mosquitoes. I had to have a key made in the back. I could barely breathe because of the uncomfortable temperature. I felt sick to my stomach, so I had to leave. This location should be shutdown for unbearable conditions of heat exhaustion. I will NEVER go back to this location again. I would rather wait for the item to be ordered at my local Ace hardware where there is air conditioner and enjoyable shopping experience and not being bit by bugs.
-
July 2023 by Dina H.
I rushed to make it to the store before closing. I arrived at 6:57 pm and went up to the door just as they locked it. If a business says it's open until 7 pm and does not keep their doors open until 7 pm, that's wrong. Anyway, maybe they will read this and learn a lesson.
-
June 2023 by Shalom Yerushalmi
Great section of good quality tools and a decent amount of material also for a hardware store.Good prices and very friendly workers always looking out to try and help.
-
June 2023 by Smatfilms
I’m colorblind and their staff went out of their way to help me match a paint chip. Thank you!
-
June 2023 by William Taylor
It's tough being a neighborhood hardware store. Sometimes they don't have an exact match for the light bulb or bolt you're looking for, which is frustrating as a customer....but many times they do !This location also has really attentive service...it's easy to find someone to assist you when your stuck. H.D. and Lowes ...not so much.I also have a loyalty to this ACE because they were 'generously assisted' my son with hardware needs for his eagle scout project..20 years ago !
-
April 2023 by Robert Westbrook, CFP
This is what all hardware stores should be! Such a very knowledgeable and helpful staff!
-
April 2023 by Rosemary Graham
1st they charged me for 2items when I only was buying 1. 2nd they charged me more than the price on the shelf. I told them. They didn't believe me. I went & got the price from the shelf and showed them. No apology, nothing. Very poor attitude & service.
-
March 2023 by Jan D.
I love this store! I've always been treated with respect and I have always promptly received great service! They call someone up to load in the car the salt for my softener!
