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February 2024 by Dennis Lee
Both Baran and Ben were very helpful getting my PC free of a ton of viruses and working again. Over $250 worth of service was performed at no cost as I am enrolled in the Quality Care Program.I was impressed with the courtesy and expertise when servicing my PC.
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February 2024 by James Eaneman
I had wonderful service experience with Data Doctors: They quickly and correctly diagnosed my computer's problem, offered corrective solutions, did the work quickly and correctly, and communicated at every step of the process. I highly recommend them!!
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February 2024 by David Cohen
Incredible! So, my desktop is declared dead by Dell. Dell builds me a brand new system because they can’t find a refurbished one in their inventory. I load Windows 11 Pro. Then comes the bad news. My data (1.3T) is in the cloud. The multifamily building I live in has lousy WiFi and can’t sustain a stable connection long enough for my data to download. As a TotalTech member (former member now), I immediately take the tower in for data recovery to the Geek Squad. After 3 days, having heard nothing, I go check on my PC. The recovery crashed due to a power issue. The Geek Squad did nothing (didn’t even use a UPS on a 3+ day job) to diagnose the crash or re-start the job . . . or even offer to try again. It turned out that they also managed to blow up my new Windows installation. Not even a real apology and, of course, no manager to be found.As I left, with my PC in tow, I noticed a storefront nearby with “Data Doctor” over the door.I just walked in that door. What a difference! No appointment needed.One of the Techs took the tower instantly, hooked it up to the Internet and booted it up . . .or tried to. Within 15 minutes they checked out the tower and gave me a flat price for re-installing Windows, diagnosing the system after it booted up, loading my backup software, recovering my data AND keeping the system on a UPS until the job was completed. It took 4 days to get the system reloaded and they called me with a status report every day.When the job was done, it was perfect. Windows was in good health and all of my data, including 46,000 image files, were in place. What a relief. I can’t say enough about my experience. Ian and Tyler (at the Hayden Blvd, Scottsdale location) were an 11 on a 1-10 scoreboard. They were professional, knowledgeable, patient and courteous. A rare combination these days. A great shop and I recommend them highly. Any future problems will be going their way without a second thought. Thanks, guys.
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January 2024 by Sara Hoffman
Ian and Tyler did a great job of solving my laptop problems. Pleasant, courteous and professional.
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December 2023 by Bob HALLAY
Tyler at the N. Hayden store resolved an unwanted pop up issue for me. He couldn't have been more patient, informative, communicative and patient with me. He's obviously very knowledgable and customer service oriented. Data Doctors is very fortunate to have Tyler represent them as he is an exceptional example of a professional and caring person who goes out of his way. Don't lose him Data Doctors.Bob H
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December 2023 by Marvin Fitzgerald
Tyler and Ian were fantastic to help me with needs. I could only give the best recommendations for them
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December 2023 by Lin Flemming
Patient, knowledgeable, generous communicators with non techs.Lent us a replacement power cord until our new one arrives. No attempts to upsell.
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October 2023 by Jim Austin
Data Doctor's took the time to go through my laptop and review what the issues were before just charging me a diagnosis fee and fix the problem. They took their time with me and explained what they had found and what the options were to correct. No rush or pressure, they just wanted to make sure they covered everything that I needed to get fixed and if there was something else that was happening. Very happy with consultation and service, I would definitely use them again! Thank you.
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September 2023 by Tom M
Both technicians did a great job on scrubbing my old ****** Thinkpad and getting it back to me after one day. the price was very reasonable as well.
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September 2023 by Deb R
Brandon is awesome. He diagnosed and repaired my ailing HP laptop. It is like a new machine. He was courteous, understanding, knowledgeable and professional the entire time. I would highly recommend this Data Doctor location.
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September 2023 by erik samarpan
Timely, honest and helped us plan for needed expansion of our system(s)
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August 2023 by Glen Harwell
Saved all my data and installed a better hard drive in my laptop. Very good and my go to for computer issues
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July 2023 by Google user
Saved all my data and installed a better hard drive in my laptop. Very good and my go to for computer issues
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July 2023 by Steven Lasater
Knowledgeable staff. Got me the info needed. Great staff
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February 2023 by Marla D.
reliable, easy to talk to and understand. fixed my computer overnight at a reasonable cost.
