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November 2023 by Phyllis M.
My husband and I went to Dunn Edwards to get some ideas for paint colors as we are painting our entire house. We thought we could pick the color out ourselves even though we know nothing about colors and what looks nice. We asked for help and was assisted immediately by Andrea B. We showed her a picture of our cabinets and based on that we chose a color. We received samples but when we painted them on the wall, we knew it was the wrong color. We loved the color but it didn't go with our cabinets. We returned to the store for more help from Andrea, this time bringing a cabinet door. We asked Andrea for her help again, without hesitation she helped us pick out the right colors. She knew exactly which color family would work, we chose 4 different colors within the same family. I can't wait for the painter to start! Andrea was fantastic, we were in and out of there in no time. If it wasn't for her expertise, we'd still be there picking out colors.
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September 2023 by Rebecca Cron
Stopped by on a Sunday when their color specialist was at the store. I hade narrowed down my HOA paint colors to the two I liked best, and wanted a second opinion on trim color and fence stain. She was so helpful, explaining the color undertones, and within 5 mins we were able to finalize the color selection. I will definitely be returning for all future painting projects because of this service, so I hope corporate knows to keep funding it! You definitely want to have done your homework and at least have an idea the style of house you have and the color family you are looking for, but it is so so helpful to get a second opinion from someone with a trained eye. Can’t say thank you enough! Now to see if we can get them as a guest speaker for my HOA to approve some colors that aren’t straight out of 1995 …
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September 2023 by Jessica N.
Avoid this location! I am in the middle of a project and need to select a color for my painters so I have been in a few of the Dunn Edwards stores from Tempe to Tukee and Phoenix, depending where I am out running errands. All have been so helpful in helping me with the daunting process of selecting colors and getting wet samples! NOT THIS LOCATION!! Not only did they say they cannot help give any recommendations (not even tell me what are popular) which I found odd since they did at every other location and every paint store I've ever been in for that matter! They made me purchase some colors in pint size instead of sample which was 4x the price. They also didn't label the sample colors! I brought home 8 samples not one can labeled!! They also seemed very annoyed to be doing there job like I was bothering them for even asking for help! I never leave reviews but since there are so many locations let me help you by just going to one of the others where there are real paint experts that go above and beyond to help you and don't waste your time with this location!! Waste of time and money!
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August 2023 by Debbie P.
I went to Dunn Edwards-Scottsdale location for paint selection. Andrea helped me & she was awesome!! She helped me select the perfect shade of white for my house. She was pleasant, cheerful & super helpful!! I was delighted & recommend her without reservation
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July 2023 by Mark P.
Came in yesterday for some paint and i couldn't believe how management was treating their staff. There was a manager, i believe her name was abby, who was completely talking town on her employee. Needless to say, this was in front of employees AND customers. I will not support a company that treats their workers badly. grow up and leave that poor young man alone! you're better off supporting home depot.
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June 2023 by Max J.
This place sucks absolute nutsack. Zero customer service skills, poor paint selection and staff. when I got back to my car there was a flyer saying I would be towed and there were two employees with leaf blowers getting dust and shit all over my car.
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June 2023 by David Casey
If I could give less stars I would. Customer service is terrible. Waited 1.5 hours for a gallon of paint , while new customers came and went. Guy came in 45 mins after me and had his paint in 15 mins, not a pre order, custom match. Then I'm told it could be another hour. Glad I switched to Sherwin Williams years ago. I'll never use dun Edward's again. I refer all customers to Sherwin williams
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June 2023 by Kevin Brown
Immediately greeted by a friendly and helpful employee. I provided the details and within 10 minutes I had two mixed gallons of paint. We will be back!
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May 2023 by Tim Furrier
Showed up nine minutes before closing and expected to pick the paint up the following day. With smiles on faces, they didn’t even question getting it done before they closed. That’s the kind of customer service you just don’t see anymore. Thanks for taking great care of us.
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April 2023 by Denise B.
Total ignore a customer that isn't a professional painter. Go elsewhere they really don't care. Picked up 3 samples. The guy was busy eating his pizza, couldn't be bothered. Was out of chip colors and certainly wasn't going to look.
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April 2023 by Marian J.
Major thumbs up to Andrea Barraza-Weick, assistant manager at the Dunn Edwards location on Frank Lloyd Wright. Andrea was wonderful to work with--patient, fun, and has a great eye for color. We showed her photos of our highly carved double front doors and discussed the "look" we wanted. Andrea quickly directed us to a color (Pasadena Rose) we would have totally overlooked. She provided paint type and sheen level guidance, painting tips (reds often need 3 coats!), sandpaper suggestions, and lots of encouragement.We now have a beautiful, colorful front door and entrance to our home. Thank you, Andrea, for your spot on advice and enthusiasm for our project.
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April 2023 by soufiane mentizi
I don't recommend buy paint from this store I bring same paint for color match it from Dunn Edward she said you need wit 30 min ? another stores take 2 min do that it is weird
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January 2023 by John H.
We are building a home and were in the Scottsdale store on Frank Lloyd Wright before the holidays with our samples trying to find the right colors to paint our home. Tara Dondas must have seen us struggling and she came over in between her appointments and gave us information on how to schedule an appointment with a paint consultant to help with this process. We left the store and scheduled our appointment online. This week we met with Tara. We brought in all of our tile/flooring/furniture samples and within 50 minutes, we had a beautiful color palette for our new home. Thank you so much Tara, you saved us an enormous amount of time and probably poor choices on our part. We truly appreciate that Dunn Edwards offers this service and provides the store with qualified people to help with this process. This was a 5 star moment for us, thanks again, John and Bernadette
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November 2022 by Clarice R.
Met with Tara Dondas last week and then for just a few minutes today. She's their professional color consultant which I didn't even know they had. She's amazing!!! I've been running around for a month trying to coordinate colors for all my cabinets, paint for entire interior, etc. I brought in my samples (flooring, tile) and she totally nailed it! She's personable, professional, extremely knowledgeable and efficient. She was patient, took input and my needs into consideration and helped me come to a conclusion that I believe will yield excellent results in my home. What a time saver. She's terrific! I couldn't be more satisfied!
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November 2022 by Alisa Sever
Required by HOA to use their paints. Staff was helpful in locating colors and asked appropriate questions to narrow down options and pick more modern color combinations from the list. A bit pricey, but hoping it covers previous colors and wears well.
