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November 2022 by Ben N
Had a great experience with store manager Martin. He noticed the shoes I wore into the store were a little beat up so he shined them for me and replaced the laces and they looked great after. Above and beyond what I was expecting.
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October 2022 by Marie Frantz
Martin is awesome!He generously gave me all the time knowledge necessary to find the best shoes to meet my needs. He did so in a cheerful friendly way that makes me want to always go back to him for my footwear needs.Joe Fetzer
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October 2022 by Savannah Swaine
Martin was first class service at the Scottsdale Fashion Square Mall store. As soon as we walked in, he put the shoes on and tied them up for each try-on. Very educated, knowledgeable, and personable. He is a rarity these days. Thank you, Martin! We love our new Johnston and Murphy shoes.
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October 2022 by Nick Z.
Martin is knowledgable, fashionable and personable. Just when you thought customer service was gone, Martin shows up to bring back that faith. He was nothing but helpful when I came in, he got me all sorted had nothing but a smile on his face. 10/10 would see him again
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September 2022 by Kim Zeigler
If you’re looking for a mens wardrobe update - go see Martin! He is very helpful, knowledgeable and a wonderful rep for the store and brand.
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September 2022 by James McArthur
Great shoes - great service. Martin took care of us!
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September 2019 by Rich Hitchens
Not attentive service!
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July 2019 by shaun cormier
The staff was helpful but anything I wanted they didn't have my size. Better stock would help.
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March 2019 by Christopher Smith
Always have what I'm looking for. All styles, casual, business and sporty. This is my only stop when I'm shopping for shoes.
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November 2018 by Maurice LeMoine
The lady that helped me was wonderful
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August 2018 by Sean W.
As opposed to the Hugo Boss store down the corridor, Ray who works at Johnston & Murphy was a fantastic help in a time of need. He helped me find a wonderful pair of shoes in my size (trust me 13eee is a pain) and was attentive and kind. I could not recommend this store and Ray in particular more.
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November 2017 by Alex Eisen
By far the best quality and selection for professional and casual shoes. The employees are top notch as well Belinda is the absolute best! She makes everyone feel like a VIP! This has been the only place I get my work and casual shoes. I am typically very hard on shoes but these truly live up to the rest, miles and airports!
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November 2017 by Todd N.
This review is not for this store, but rather my experience in buying shoes via their catalogue. I have been a fan of Ju0026M dress shoes for decades and I decided last year to try out their blue suede Allister casual shoes. While they look great, these have turned out to be far below Ju0026M standards when it comes to quality. I wear them once or twice per month to the office, and I notice that the rubber soles are nearly worn out. Since they are part of dozens of pairs of shoes which I rotate, there should be no reason for them to wear out that quickly if they were better constructed. I did reach out to Ju0026M customer service, and received a condescending reply suggesting I wear them too frequently. Poorly played. For they money, I am sticking with Allen Edmonds going forward. Better quality and they stand behind their products.
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September 2017 by Dave N.
Ju0026M has been my go-to leather shoe store for quite a while now. While I was deeply saddened the PV Mall location closed, I was lucky to see it wasn't much more of a drive to the Fashion Square location. I actually think it's a little bigger too. Mostly shoes along the walls, but you have upper clothing, plus some socks, belts and maybe scarves.They have a wide variety from dress to casual styles. I will say it's either 99% or 100% men's selection, even though they do have a women's line you can see sometimes in other stores or online. But regardless, I stick because the shoes are a quality product that has always lasted for me. My only caveat is that somehow I've never found my size in stock - my feet are borderline large but definitely wide. Of course I can always ship free to my house in 4-6 days and return in store, but that's kind of inconvenient when you're window shopping in a mall. Whether it's the PV location or even a random Ju0026M at the mall, I've only failed to find my size in stock here, let alone multiple visits. At least my friends enjoy finding shoes when I take them here...
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July 2017 by Ashley Nelson
Marvelous Clothing and Customer Service
