Leslie's is a trusted neighborhood pool store in Scottsdale, Arizona and a go-to destination for all things pool and spa. It offers a big selection of pool and spa chemicals, equipment, cleaners, accessories, and toys. The store provides complete pool care, including free in-store water testing. Many reviews highlight exceptional service at this location, describing staff as extraordinarily knowledgeable, helpful, kind, courteous, and polite. Staff are noted for explaining products in simple terms, providing great customer service, and going above and beyond to help. They show great patience and professionalism, even when dealing with difficult customers. Specific assistance with fixing pool and pond problems, correcting chemical levels, and ordering parts is frequently praised. While some note the chain can be a bit pricey and that service can be hit or miss, experiences at this particular location are overwhelmingly positive. Customers report getting an education on products, feel grateful for the staff's knowledge and time, and highly recommend the store. The staff's wealth of information and best-in-the-business service are consistently celebrated.
Great service. employees are always in a good mood and very helpful. must be a reflection from the top.
September 2023
Leslie's Pools is a chain of pool supply stores that's been around for a while. They've got a big selection of products, and their staff is usually pretty knowledgeable. But they can be a bit pricey, and the customer service can be hit or miss.
August 2023
I’ve been at this location 3x in the last month and have nothing but good things to say about Drew. He’s knowledgeable, kind and helpful.
