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August 2023 by Nico Makian
Excellent service from Manny. He was very knowledgeable about the various mattress brands and models, and helped us pick the best choice for our sleep style and budget. We couldn't have asked for better experience. Thank you, Manny!
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August 2023 by Charles Smisek
On our first visit to mattress firm at Cross from fashion square we purchased the perfect mattress for us had a great price. We had looked at other vendors but we're not that impressed. We purchased a queen of beautyrest pillow top that was priced just where we would like it and much less in any place else that gentleman that helped us was quite helpful.
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August 2023 by Thomas Gribb
Sales associate Stephen was a great help in choosing a mattress. His knowledge and expertise is outstanding. The store has an impressive array of models on display.
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August 2023 by Martin Currigan
The young gentleman who waited on me was very friendly and professional!! He was also very knowledgeable about the product. He handled the flow of customers very well.
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July 2023 by Alessandra Hollowell
Stephen was an MVP helping me find a mattress. He searched for a quality item within my price point, explained the differences between the different mattress, and didn’t rush me at all making a decision. The 4th of July sale really helped save me money as well. Come here and ask for Stephen!! You won’t regret it.
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July 2023 by Audrey Fulker
Went and bought a mattress today with Stephen’s help. He was patient, had a great attitude, and all of his recommendations stayed within my budget. Easiest mattress buying experience ever!
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June 2023 by Freddie L.
Stephen is an absolute pleasure to work with. He is very knowledgeable and friendly. Stephen went above any beyond in helping me find the perfect mattress. Highly suggest
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June 2023 by Mackenzie Knudson
Jason was a big help, and super friendly! He used his massage therapy knowledge to help me pick the best level of firmness for me, and showed me a fantastic pillow to help with breathing.Buying my first mattress was easy peasy, and I felt safe to make my choice however I liked with no judgement. All my concerns were addressed and I got a great deal, and a mattress that will really help my body rest comfortably. Thanks Jason!
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June 2023 by Natalie Cruz
Jason was great and so helpful! He helped me look through all my possible options and had a lot of patience with me! 10/10 would recommend going to the scottsdale old town location!
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June 2023 by J Garcia
The staff, especially Stephen, were very helpful and knowledgeable. He made the process of buying a mattress less stressful and enjoyable.
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April 2023 by Lady L.
The frame and the box spring broke shortly after the warranty ended and this after they delivered it and didn't put it together correctly....I damn near had to beg them to come back and assemble the right way with all the pieces....then 2 years after I bought the mattress I got hit with another 1k on my bill because of a promotion I signed up for that I never remember agreeing to. This place is a rip off especially when my items broke, weren't assembled correctly and my mattress is now sagging and blowing out on the sides. Synchrony who I financed thru is suppose to be sending me paperwork showing where I agreed to a 2 yr promotion. What a joke and a huge waste of money for products that weren't quality to begin nor delivery employees who know how to correctly assemble they literally told me to leave it as is with the missing part who knows why. Avoid at all costs. 3k for a broken frame, broken box spring and shitty mattress no thanks.
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April 2023 by Rage the Gemini
This location and their team is awesome!! It was my first time mattress shopping, and Manny helped me find the perfect one - I really felt like my specific needs were heard, and he knew this stuff like the back of his hand. In and out in 20 minutes with delivery arranged! The new mattress has been a dream and no more back pain, couldn't be happier~ ???
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April 2023 by Xylene Decoteau
Steve was great he helped me and my husband find the mattress of a lifetime. We have been on the search for the perfect mattress we both could agree on for weeks. Steve was patient, informative, and super relatable in the entire process. Choosing a mattress is an important decision but having Steve made it easy!
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April 2023 by Skylar Ellington
Manny hooked us up with a great mattress! So easy to find one and so easy to work with the warranty!
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March 2023 by Mo M.
I worked with Stephen. He was fantastic! Very knowledgable, helpful, professional, and friendly. I am shy so I really appreciated how welcome I felt and how easy the process was. I highly recommend this store!
