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December 2023 by Carole W.
Natural Grocers is the only grocery store in the greater Phoenix area that carries Straus' Non-Fat European style yogurt. I drive from Cave Creek to buy this yogurt. The staff is always willing to check that this is actually in-stock when I call, as I don't want to make the long drive to Natural Grocers without making sure it is in-stock. I appreciate the staff going out of their way to check for me.
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November 2023 by Lin Zhao
Customer service is horrible. They label things on sale but would not acknowledge it at check out. Also they charged four potatoes as avocados. When called the store, asking any way to resolve the issue, they hung up on me! RUDE and DISHONEST! Be careful shop there!
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November 2023 by Jane S.
I recently purchased their Flax4Life Carrot Raisin Muffins thinking they were Vegan. It wasn't until I brought them home that my Vegan daughter pointed out they contain egg whites. Reason for post is to make people aware that just because something is dairy-free doesn't mean it is Vegan. Lesson learned. My mistake.As an aside, couldn't find any Mulay's bulk sausage, just the links.
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November 2023 by Linnie F.
Seems like others have posted similar concern: they over charge produce and will not honor discount. When called the store, they hung up on me. Rude and dishonest. Be careful shopping there - Ask for your receipt and check before you leave.
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November 2023 by Mike Ryan
Great neighborhood store. Best selection of supplements I have found in the valley and quality produce. Some other stores are adding produce with the new Apeel coatings...Natural Grocers does not, which is something I value. Helpful and knowledgeable staff. I look forward to attending some of their educational seminars. Wish they had more selection of beers, fish, and cheese. Nice selection of organic wines.
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November 2023 by Daniel Frank
Clean, well organized and their fruit is always very fresh and delicious; oh, and they have the best coffee beans in town--their own brand.
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October 2023 by Kris L.
I like the wide isles and check out area at this store. Overall it is nicer inside than most of the other Natural Grocers that I shop at. The strip mall that it is located in is not the newest or cleanest, but that doesn't extend into the store
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October 2023 by Curtis
Friendly staff. Great selection of healthy and organic products, ranging from supplements to body products. Produce looks good.
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September 2023 by Ted Lafforthun
I have been visiting for a few years now, only when I have too. My only real complaint is the check out staff, overall very, very creepy. I watched a checkout person "J" its a her or she, the person she checked out said thank you and take care 2 times, zero response back to the customer. I don't blame her for being very rude but I blame the management not only for hiring her but thinking this is alright. Colorado management really needs to pay a visit to our Arizona stores, you have big issues here.
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August 2023 by D Mackintosh
I needed to go check out Natural Grocers because it sounded so much better than Sprouts and Whole foods. I made a special trip during their 68th weekend anniversary. I expected a large selection of bulk products. Their webpage expresses that they have the best priced eggs. Simply put, I wasn't overly impressed. The eggs were on sale that weekend but are usually $4.55/doz and their bulk items are already bagged. The supplements weren't any different than what I've seen the other stores carry.I will not be going out of my way for this store when I have Trader Joe's closer to me with better prices for the eggs and Sprouts has the Greek yogurts and plant based milks at the same price or better. It's just another natural food store as the others so, if you live nearby, it's a good store otherwise, just stay close to home and save fuel.
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July 2023 by Darya Norman
I will definitely decide to go to another Natural Grocers next time even if it's further. I just moved here from Flagstaff... excited that a NG is located right down the street.The floor staff was very polite and helpful. As soon as I was up next in line Jacqueline the cashier gave me a weird look. Mind you, I noticed how nice, talkative she was with the customer ahead of me and even after I left. She greeted each person, but once I got to the register there was complete silence.I understand I was still in my pjs and had shades because of my migraines but the fact that I not only had to greet her but she wouldn't even look at me! She made me very uncomfortable and made me feel as if I wasn't worth the service. She threw everything in the box like they weren't items that could break or get crushed. Jacqueline regardless of your "ethnicity" preference, treat everyone the same because you do not know who you are serving!
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July 2023 by Ferras Elshair
Great healthy selection at reasonable prices. Respectable family owned grocery store.
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July 2023 by Mason R.
The cashiers will overcharge you for produce. They do it all the time and sometimes do not discount items that are on sale.
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June 2023 by PeaceAND love
I've always loved Natural Grocers because of their great customer service! Keep up the great job!
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June 2023 by Chad Binder
Had not been to this location before as it's not in our usual shopping area - but really liked the layout, options and vibe in the store.
