-
December 2023 by Janet Tibbets
Sorry you have to read this, but I hope you get it! Came in for my “the works” oil change. Service with a smile! Miguel and Anna were so professional and full of the service attitude! Thank you! Now for the fun part- As I sat in the waiting area, I thought “I would only drink coffee from that machine if an employee does it first”. Right after I thought that an employee walked over and started cleaning the unit! She restored my faith in the coffee machine! Lol These folks are great?Service: Oil change
-
October 2023 by Linda Hall
Nice waiting area. Very clean bathroom. Quick service. Tristan was excellent. Thanks Tristan!
-
August 2023 by Jimi Wiley
Wow, incredible customer service is what you get here. Miguel thankyou SO much for all your help. Anyone that needs help with there vehicle should go here, there is no better place in the valley for car care!
-
April 2023 by Brandon Townley
Wow don’t go here they quoted me $600 to change, spark plugs and coils and that’s just for the labor I have my own parts!!
-
December 2022 by Preston Rutherford
My Unscheduled Battery Replacement was fast even with a fully booked calendar! The techs went above and beyond to ensure my vehicle was given the attention it needed while in the bay. Great Quality Service!
-
November 2022 by Kristina K.
Not bad if you want to pay 100 bucks for an oil change and have oil and dirt left all over your door and steering wheel.
-
October 2022 by Bevy E.
Not sure about the negative reviews on here but this is my experience. I've been going here for three years now and never had anything other than great service. I tend to walk in at 7am opening and they've always fit me in fairly quickly. I've always felt comfortable, never intimidated, the staff are friendly, and never had them try to oversell any work. Im very picky about who touches/works on my Stang and I'm very happy with this group.
-
August 2022 by Scott M.
They had no record of my appointment I scheduled online well in advance. When checking me in as a walk in, they inflated the price of the works package, advertised at $79.95, up to $81.95, then proceeded to draw a straight line on the signature line. In other words, they FORGED my signature approving the jacked up price AND granting an express mechanic's lien to be able to collect the full amount of the service. If you plan to have your car worked on here, have an attorney on standby!
-
June 2022 by L H
I'm not even out the door yet but will write this review anyway.Service is top notch: Polite, professional and prompt.Clean facility, friendly staff and fast service. I highly recommend and will be back.Vehicle serviced: Toyota Tundra ( oil and filter change).Nice work Quick Lane! ??
-
June 2022 by Ava Apodaca
Quick no way. Over a week to get an appointment then over 2 1/2 hours for three nails in the tires which they only patched. 2 1/2 hours ???Service: Tires
-
April 2022 by Brendon Wright
They do a good job in my car, but the service is not that great. I dropped my car off yesterday for an oil change and they found coolant in 2 cylinders. So they are keeping my car for about a week to replace the engine block. They told me they didn’t have any loaner vehicles available that day but they would have a shuttle pick me up in the morning to come get a car. After calling several times this morning, I come to find out they never scheduled the shuttle and still don’t have a loaner vehicle for me so I have to go through enterprise. Not to mention, I also have to miss a day of work because of their inability to take care of their customers in the ways that they promise to. This will be my last visit to this locationService: Oil change
-
April 2022 by Spencer Starks
Set an appointment 4 days in advance. When I arrived 10 minutes early they took my keys and offered the waiting room. 20 minutes after my appointment my vehicle wasn’t touched. I was just there for an oil change. I ask how long it was going to take at this point. They told me they had one more vehicle in front of me. Why would I set an appointment if I was just going to be put in a line?
-
April 2022 by Jason S.
Told by service advisor no need to make an appointment for an oil change and to just walk in any time to their "quicklane" center rather than dealer service lane. Walked in at 10am then sat in waiting room for 4.5hrs before finally pulling my truck in. Absolute waste of a day and when asked if there was an estimated time when the truck would be pulled in, response from tech was rude and as if he was annoyed I was asking. Suggest going elsewhere as I will.
-
March 2022 by T Light
They tried to charge me over $500 for a rear brake job on my truck. 349 for brakes, clean turned rotors, not new ones, and get this, 159 dollars to change or basically bleed your brakes. I immediately went to Firestone, 159 for the same service. Don’t pay dealer pricesService: Brakes
-
January 2022 by Brent Hamann
The amount of rude customers that have unrealistic expectations is unbelievable, but what's even more unbelievable is how calm, collected, and professional the staff was when dealing with those customers.If you are a potential customer please be kind to these employees, just because you didn't schedule an appointment ahead of time doesn't mean it's their fault the wait is longer than usual.Services: Tires