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December 2023 by Jeffrey Rosenbloom
The customer service from Ross was fantastic very helpful. Help me figure out the right shipping options and gave me very good advice and help save me money.
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November 2023 by Nima
I walked in for just a copy of my driver's license right at 6:30 when they closed, and the guy refused me service
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November 2023 by E C
Staff always friendly, super helpful, and efficient. Amazon returns processed quickly and never ever had issues with lost items.
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November 2023 by Elias Khoury
1118/23 - Unable to reach anyone during normal business hours regarding a pick-up. It is a time-sensitive delivery. This isn’t the first time.
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November 2023 by Mike McDermott
The younger man and woman working there are so proficient, friendly and cool.Although I was wrong and they are not brother and sister and they’re not even married in there just to coworkers that do a great job togetherThe owner of these franchises also really knows what she’s doing.Thanks
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November 2023 by Emily Luster
Allison (Allie) did an incredible job making sure I was provided quick and efficient service! She was super friendly and helpful. Highly recommend this UPS store
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November 2023 by Jenny Chang
This goes to the amazing girl that's been serving me since my visit here from Sept 26th-Oct 11th....she is so kind, please UPS take care of her. I'm in almost everyday because of Amazon say...9ish am.I would steal her away and have her work with me back in California that's how much I like her customers service & work ethics
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October 2023 by Tan S.
Customer service is nonexistent. The young lady who works there (came in Monday late morning/early afternoon) never says anything but one word "receipt " when returning amazon package. No please. No thank you. She looks very unhappy and cranky. This was not a one-time situation. Always
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September 2023 by Carly Larrabee
They are so helpful and kind. I always go to this location because of their customer service.
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September 2023 by Erik Paul Leff
Very friendly and professional service. Used this location for fingerprinting and the associates were extremely helpful & knowledgeable.
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September 2023 by Michelle T.
I wish I could give Store 7001 a hundred stars! Allie and the team there went above and beyond to help me box an assembled desk to return to Amazon. Allie, packaging specialist, constructed a custom box to box up the desk! And her co-worker, the night before, was exceptionally helpful to offering me a solution to get the desk packaged in a box for return. MANY thanks to both employees there and being such amazing helpers with positive, friendly, sincere customer service to ensure I was fully taken care of! I had a chance to let the owner know of their 100 star customer service to me as well and compliment her on her choice, training and support of her employees to help people like me resolve a very taxing situation! I recommend this store, even if it's out of your way! I am moving and intend to drive back to this store for my UPS needs.
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September 2023 by A. Kincaid
I’m sure the owners are great, but their staff not so much. I would love to go into detail if one of the owners would contact me.
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August 2023 by Sarah Whitt
Can one of the owners contact me about getting a full-refund for my PO Box? I cannot deal with your manager.
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August 2023 by Melissa Morris
The UPS Store provided the worst experience I've ever had with a shipping service. Not only did they mishandle my package, resulting in significant damage, but their staff was incredibly rude (manager, tall girl) and unhelpful when I tried to address the issue.
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July 2023 by Jaslean A.
These guys are always great! Very kind, efficient, and fast! Julian and Allie were very sweet to me and got everything done that I needed. I highly recommend this place- I've never had an issue here
