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March 2024 by Heather Shell
I love this store and the customers
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March 2024 by john
I highly recommend this location. the staff are awesome and fast.
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March 2024 by Levi Steinberg
amazing service, and owners!
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February 2024 by Jorge Adalberto Salazar Rodriguez
Excellent service and very good customer service. Thank you for such good service.
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February 2024 by Click Deal LLC
Excellent Service at UPS Store #4020!At UPS Store #4020, I had an amazing experience. Heather and her husband Andrew gave very exceptional customer service. They made the extra effort to guarantee a seamless and effective transaction, were aware of their services, and were responsive to my demands.If you need shipping, printing, or any other services from UPS Store #4020, I heartily suggest them.Mohsin - Click Deal LLC
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February 2024 by Mark Chavez
I ran in to send out a package. I was having a brain fade at the self service kiosk. Heather, I think her name was Heather, came over and helped me get it sorted out. I was a bit embarrassed by how easy it was, but we had a good laugh. Thanks for your help Heather!
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February 2024 by Stacey Rochman
Great location!!! Love that they have the self serve thing so I can do my Amazon returns quickly. And when I do need to ship something, the owner, Heather, is really helpful!!
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February 2024 by Catherine Peacock
An OUTSTANDING assistance by Isabelle to convert my File format to PDF form, make hard copies, then send to my email in proper format! Isabelle went above and beyond while assisting me, and did so with outstanding Customer Service attitude.Thank you to Isabelle and employees in Store #4020 for Customer Service memorable for an amazingly POSITIVE EXPERIENCE!
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February 2024 by Dustin D
Super stache Super helpful!
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January 2024 by Naga sai chand Rayaprolu
I wanted to send a package to india, excellent support from them
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December 2023 by Holley Rueda
Always helpful, professional and overall great service. I would drive by other locations in order to get this kind of service.
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October 2023 by Carly Weil
I normally would never take the time to review a UPS store, but this store and the people who work here is just THAT good. Seriously, they are so fast and helpful, and they do so many other services here. We had a passport emergency and they were able to calmly take care of everything. These guys are total pros. I'm never going anywhere else.
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July 2023 by Ami D.
ben has been extremely helpful for an old timer with little computer saavy. he helped me to take care of a very confusing {for me} problem. wonderful and very helpful personality. thanks
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May 2023 by Rebecca Rix
This is my local UPS store for all my Amazon returns and other shipping needs. Marshall helped me out the last time I was there and I was just so pleased by how polite, helpful and friendly he was! He was so patient with me while I fumbled through my phone looking for my Amazon QR return codes…I kept apologizing for taking up his time and he just kept telling me it was not a problem and just waited patiently for me while I fished for the information.It’s so rare now-a-days to find employees who are polite, helpful & knowledgable so he definitely deserves a bunch of kudos!Regarding wait time, it has never been too busy in here when I have gone, I think the longest I have ever waited was maybe 5-10 minutes but I usually try to go during off hours like mid-afternoon between 2-4pm.The 2 biggest errands I loathe more than anything are 1. stopping for gas and 2. going to the post office! Thank you to Marshall for making one of my most dreaded errands a little bit more tolerable :)
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May 2023 by Shannon
Update to Ups response. Thanks for the reply but if that guy is at your store (dont know his name i sure wish i did) I will not go back. Exceptionally rude male employee. I used to come to this ups store regularly for all of my mailing needs and Amazon returns. Well, not anymore. The guy was so rude to me. All I did is ask for a bit of shrink wrap and a sliver of tape (Which other employees have happily provided) he told me in a condescending and very rude tone that they were not Amazon's personal shipper and that it's not free and I would need to buy a box and pay for the shrink wrap and tape. I was shocked by how rude this male employee was and how much animosity he has towards Amazon. No worries, i won't ever come to this location again. The other ups stores don't treat customers this way.
