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March 2024 by Lyn A
Great service, friendly and helpful employees. One stop shop for all your needs.
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January 2024 by William McCartney
I came here to return some items back to Amazon. She asked if I would like to use the self service area and I said no thank you.She processed my returns but seemed disappointed that she had to assist me. Really? I hope she finds a job that is less service oriented.
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December 2023 by Melissa Rossi
What a nice place to do business. Staff is friendly and efficient, it’s close to my house and does all the things.
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December 2023 by Justin Case
$2.50 to receive an email with a return label is absurd. Do business elsewhere. Nickel and diming your customers doesn't bring you more business.
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August 2023 by Sara Lewis
Super friendly staff, professional, and very helpful. I come in with my son, and they go out of their way to help me load my truck if needed. It’s difficult doing basic things with a toddler sometimes, but they make my life easier. Knowing the packages are safe at the UPS store is also super helpful.
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June 2023 by Robert V.
This particular UPS store is just wonderful! The staff are always so helpful. Whether it is a notarization or packaging, I have always experienced such a fast experience when stopping by this location. Keep up the great work! I love having this store in my neighborhood.
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April 2023 by Michael Thompson
I had two challenging (large & heavy) items that needed to be shipped. They provided all the packaging, wrapped it up, and ultimately it arrived fully intact. Admittedly I was a bit nervous. They even followed up twice by phone. Thanks for the great experiance.
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March 2023 by Tina Hillstrom
I have my PO Box there, i package and receive boxes dailyThey have the best staff they love my dog Marko goes above and beyond his hours and duty and there isn’t one person that doesn’t work out. It doesn’t greet me with such pleasantries that sometimes I stop and just to say hello. Boo Boo always gets a cookie treat and everyone loves them there. This is the best UPS store in America.
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September 2022 by Stephen Y.
Lisa, the notary, was very helpful. She provided excellent service!All employees here are extremely well oriented with customer service. Lisa made a mistake on a form with complicated out of state mandates. I was expecting this mistake to cost me another $50.00 overnight shipping charge. Lisa made sure the problem was corrected and waived the all cost associated with the problem. Obviously Lisa was embarrassed, but hey, we are human and we aren't perfect.Lisa, thank you very much for making this endeavor right and showing the character of this establishment. The silver lining with this circumstance is how well this UPS Store takes care of their customers, I wish more businesses acted like you did. I will be a dedicated and loyal customer base on your kind demonstration of service.
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July 2022 by Christopher Hickman
Recently rented a mail box here and worked with Jonathan and Marco. Both were genuinely kind and helpful and they made my experience very pleasant. Have stopped in since and both men were very busy but they took the time to say hello and shake my hand. This is what customer service is about. Hats off to both men and the owner!
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June 2022 by Carol B.
Staff is always friendly and helpful. This is a very busy store as they are the closest to the Rio Verde Foothills. They've never failed to provide service with a smile even when slammed with customers. I particularly appreciate NOT having to wear a ridiculous and useless face covering once restrictions were lifted. Pricing is reasonable and within industry standards. I feel I'm getting my monies worth when doing business with this store.
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June 2022 by Kellie Chestnut
Friendly, attentive and helpful staff. Happy to do copies for me, they make a person feel like they’re the only one in the store. GREAT greeting card selection. I always try to buy there.
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June 2022 by Amy Brewster Gawlik
Once again, This UPS store came through and got me out of a pinch! I was packing up my clothes and shoes to bring back to Minnesota for the summer months, when I realized I HAD WAY TOO MUCH STUFF!! I called the UPS store, and the Manager said he could come over and pick up the suitcases for me, shrink wrap them, ship them overnight, and bring me some packing materials needed for a few specialty items! Everything happened in about 30 minutes! You can't get good service like that anywhere. The cases all arrived then next day, earlier than scheduled!! THANKS UPS!!This UPS store is like the hub of the community. The employees and owner take very good care of their customers. I've had packages shipped to them for storage and pickup, and they've come to my house to pickup a large shipment for Packing AND Shipping... what a convenience! And the pricing for services is very good! My luck with the USPS in North Scottsdale isn't good, so I don't mind paying a bit extra for the peace of mind and time savings with this UPS store!! What service!! 5 stars all around!!
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June 2022 by Bill B.
I have no experience why this store has any negative reviews. I've been there doing business many times and found them friendly, efficient and very helpful.
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April 2022 by Bonnie OBrien
I just had the most wonderful experience with Lori Cordova and her staff at the UPS store at Alma School Road. From ordering the suitcase shipping boxes that I like, to having them available, and arriving on time, made me feel so confident that they would be taking care of everything. I had seven boxes which were picked up at my home at a rather reasonable rate - on time - and know they are in the right hands for shipping. Everyone was so helpful and courteous.Bonnie OBrien Wiggins
