-
March 2024 by Robert Alley
I’ve been going to this UPS Store for a long time and they are always such good a help and really know what they’re doing, especially Ayana, she is a big help and seems to have real good communication skills and customer service.
-
February 2024 by D Wilder
Ayana was amazing!She was able to not only listen and address my concerns, but also assisted in resolving mailing issues with my bank.It's refreshing to speak with professionals who are not afraid to be themselves, while providing excellent customer service along with a great sense of humor ? Also, an excellent team player in referring her peer Pace as a go to expert just in case she was not available.Kudos to Ayana! ??
-
October 2023 by Jake Fromstatefarm
I was really nervous going into the store to ship some family heirlooms home, but Trinity made it easy and stress free, I can't recommend this place enough!!
-
October 2023 by Brielle Smallwood
I never EVER write reviews but I have to… I walked in with 4 16x20 canvases to ship… they charged me $450!!!!! Like what!!!! I paid it because I had to ship them but 3 hours later it just didn’t sit well with me, I went back and got a refund because I knew the shipping shouldn't be that much… I mean $450 cmon… I then went to staples down the street they charged me $109 for all 4 shipping through ups as well, me and the man spoke about why it was so much and on my receipt it said my stuff weighed 40 pounds when it was really 15 pounds which means the original ups women literally scammed me… I will never ever be going here again and anyone else who goes here should watch out for them EXTREMELY over pricing their shipping when I got $109 shipping literally through ups at staples.
-
October 2023 by Sam Leonard
I was able to find everything I needed thanks to Trinity! She was incredibly helpful and very nice. I would highly recommend this UPS location solely off of her, when I next need to ship a package I will come here.
-
October 2023 by David McNeil
Tried to drop off amazon returns there and the employee told me I had to pay them to repackage even though the Amazon boxes were unopened. I told him he was wrong and those three words caused him to become angry. He said he had the right to refuse service to me, told me to leave and that I was acting entitled. I got the owner’s number from another employee and called. The owner did not respond to my call, but instead gave my personal number to the angry worker who called me to apologize. I didn’t want my number given to the employee and I was also not happy that the owner didn't bother to call me back.
-
July 2023 by Jordan Miller
Been to many a UPS to print and this one charge me $1.99 to send the email for them to print my documents…seems sketchy.
-
July 2023 by Harmony D.
Taylor is the best! After I went to another UPS and had a horrible experience I came straight here to rectify the situation. I was so happy to see Taylor working as he was the one who helped me a month ago. He immediately began filling out all my paperwork and placed the notary stamps right where I needed and made a copy of my birth certificate. He is the best UPS employee/notary I have worked with. Come to this location for your notary needs, open until 4.
-
June 2023 by Erik Hanning Fromm
have been using the UPS Store in Scottsdale AZ. for 3 years now. I have found the staff to be very professional and extremely helpful. They go above and beyond to help their customers. I even got a phone call from the store when they had a question about a delivery. It's always a wonderful experience and the Manager, Taylor is amazing, extremely knowledgeable and makes sure everyone is taken care of.Thanks UPS for such a top notch crew!Sincerely, Erik Hanning Fromm
-
June 2023 by Ashes
Isaac, Nobody, not a single person came here to listen to your false accusations. You were helped accordingly and promptly. I waited my turn just like everyone else. I even let people cut the line to make sure i wasn't in the way.The camera footage will show that.A peck on the lips is not displaying overly aggressive PDA. Don't be "that person"I am sorry you feel the need to be so shallow and give a bad review because you are unhappy with your own life.With that said. I very much enjoyed working here for 6 years. And, I give my most highest regards to anyone who can handle this location while keeping calm. There's obviously a lot of "nay sayers".. only because they feel entitled or spoiled to the point that they have nothing better to do than leave a bad review.To those people, I wish you well in life.Don't take your hate out on other people who are working very hard to please everyone.It's not cute, and it's definitely unnecessary.Find a better hobby. Find peace.That is all.PS. The AZ Hikeaholicks were lying to me trying to ship alcohol. That is a felony charge btw. Big No No.They got mad because I caught them in a lie and I refused shipment..So yeah..More proof of entitled people thinking they can get away with anything.
-
April 2023 by Orson Lor
TRINITY IS A ROCKSTAR! I came in really close to close with a pile of Amazon returns! She’s the sweetest human thank you so so much !
-
March 2023 by Terese Gower
This is the only UPS store I’ll go to now because the associates are so great that all others would pale in comparison! It’s hard to find businesses with such great customer service these days. You’re lucky if the employees even acknowledge your presence. This particular UPS store has excellent customer service, I’ve even noticed the associates welcoming, which I assume are regular customer’s by their name as they enter the store. I’ve never seen them be rude or short with a customer no matter the customer’s temperament, they’re always polite, professional and courteous.I truly hope UPS recognizes what remarkable people they have working in this store.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
March 2023 by Isaac Seals
I came to deliver two packages at 5:30, I was being helped by a taller gentleman with nail polish. His girlfriend walked in a couple of minutes later and he stopped working with me leave with her before the store closed and before he was done helping me. He was incredibly unprofessional and didn’t give the next person who helped me out any amplifying information to finish my delivery. Also the PDA in the store was too much in a place of business
-
March 2023 by Little Sis Cadilac
This is the only UPS store I’ll go to now because the associates are so great that all others would pale in comparison! It’s hard to find businesses with such great customer service these days. You’re lucky if the employees even acknowledge your presence. This particular UPS store has excellent customer service, I’ve even noticed the associates welcoming, which I assume are regular customer’s by their name as they enter the store. I’ve never seen them be rude or short with a customer no matter the customer’s temperament, they’re always polite, professional and courteous.I truly hope UPS recognizes what remarkable people they have working in this store.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
December 2022 by rebecca anweiler
Trinity was professional and kind. She was just super helping me and very patient. It went very quick with her instructions. Thanks so much!