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February 2024 by leslie A
Vincent was very helpful in explaining the benefits of upgrading my iPhone 12 Pro to two models of the iPhone 15. He was patient and answered many questions I had regarding promotions offered by Apple. I highly recommend doing business at this location with Vincent! Thank you!
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February 2024 by Alana Ulrich
Jarad was most helpful in getting my new phone hooked up. Then I went back today to learn more about things I couldn't figure out. He is one amazing customer service rep for your store!
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February 2024 by Carol Berger
Vincent was great and helped me set my new phone. Highly recommend
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February 2024 by Linda Rutz
Excellent customer service from CJ at the 10190 No. 90th St . Store in Scottsdale AZ
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December 2023 by Brittney Rockwell
Great customer service
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December 2023 by Frank DeRosa
Great service today and on Monday, thank you
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December 2023 by Ron Goade
Made my day. Set up my new phone in record time
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November 2023 by Chantel Marie
Walked in to turn in a Verizon phone - brought in a potential new customer & the associate started checking her personal phone; made no eye contact when we were asking questions & then said “I am just checking my emails” …guess she didn’t want to bring on a new customer from Cricket. Rude.
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November 2023 by Minnie
Vincent helped troubleshoot issues on my phone when they couldn't be resolved with other Tech support. Really appreciate his knowledge and support!!
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November 2023 by Carol Terracciano
They did a great Job.. Vincent and Hannah were terrific
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October 2023 by Shirley Polk
My name is Shirley Polk; I bought this #14 Pro-Max phone 2 1/2 wks ago &!am communicating with you to say Vincent was outstanding as a salesperson. He’s patient, sharp & very knowledgable. Thank you for providing Verizon representatives who go out of their way in professionalism in service of customers.
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October 2023 by Larry Winget
Izzy was amazing. So helpful and patient. She took care of everything and turned an experience I dread into a no brainer for my wife and me. They acknowledged every customer that walked in and thanked them for waiting and made this the best experience I’ve had in any Verizon store. Thanks!
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September 2023 by Tori Kennealy
Vincent and Salvador were so awesome! They were so kind from start to finish. They made the process incredibly easy to get a new phone. Great customer service - I recommend this location
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September 2023 by Francisco Garcia Jr
This is not a corporate store. They’re authorized to sell Verizon products, but I wouldn’t bother because these idiots will charge you for a Sim card., that they can waive off But they wont Because this is the type of store that will nickel and dime you for everything that you have I honestly would not give this establishment your business. If you’re a Verizon customer go to the corporate store.
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September 2023 by Ever B.
Horrible and extremely off putting experience with this Verizon' store. I switched from T-Mobile 3 weeks ago, and I'm realizing I made a terrible mistake. I got a brand new line and brand new iPhone 14 pro. The sales lady with brown hair said I was going to get $400 off with a promotion. I'm on the phone with Verizon customer service right now inquiring about the iPhone 15 and they are telling me that she NEVER applied any sort of promotion on my recent phone purchase. She straight up lied to me....and why?? That's so shady. The same woman also decided to put on my $40 screen protector without asking. And no, I didn't want her to do it. I was fairly surprised when she ripped open my screen protector packaging and began to apply it without my permission. She had to try 3 times because she couldn't get it, and I left with a bunch of tiny bubbles and a piece of fuzz she was unable to get out. She didn't offer me a replacement, just left me with the wonky looking screen. She told me I can pay $15 extra and get it replaced from the company. Nice. If you're thinking about switching to Verizon, just don't. Now only three weeks into owning this phone, the screen protector is almost completely falling off, the bubbles have grown so big they are interfering with the use of the phone. I feel ripped off and unhappy with this whole experience
