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August 2023 by Justin Stanford
Always a good experience. They’re always friendly and get me in and out quick.
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July 2023 by Kenneth Abdo
Ricky is the best damn window washer in the land
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June 2023 by Keith Straubinger
Very good customer service. Truck worked out perfectly. Would recommend them for sure!
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April 2023 by Erik M.
Never had such a positive experience renting a truck until I talked to the MT at this location.
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April 2023 by Dana S.
Horrible we were hit and run my car totaled after getting hit by someone driving a Penske truck and running from scene from Tempe location they wouldn't even check their inventory to see any front end damage on any of their vehicles.
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August 2022 by Joe John
Easy place to rent a truck! Fair pricingThank Your Penske!
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June 2022 by Patti Dunn
We had to find a last minute truck and car trailer the day before it was needed due to another company not have equipment available. Adrian was super helpful and found us a truck and trailer. Thank you for helping to fix a very stressful situation. Pick up went very well. Truck is comfortable and clean.
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May 2022 by Tiffany Fleck
We had originally ordered a smaller truck, but the gentleman up sold us on a 16ft with a backup camera and a ramp. We spent more than intended, but with his upgrades, we were able to get our move done in one day versus the 2 or 3 it would have taken us originally. He was knowledgeable, friendly, and informative without being a pushy mansplaining salesman. He saved us a ton of time and that’s worth way more than anything.Penskes equipment is FAR SUPERIOR to the other well known Haul it Yourself company. Our truck was basically brand new. The fuel charge was higher than expected, but we’d definitely still use them again!!
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May 2022 by Jonathan Delarosa
Prices are better than Uhaul...a lot better. But the customer service isn't any better at all.
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April 2022 by Nanette Rivera
Courteous & professional. Cost exactly what I was quoted & was very clear on going over the contract. Thanks for great employees, picking up & dropping off!
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December 2021 by David Pitzer
They helped us when cubeStorage turned us away, even though they were our drop off point. I wish I would have gotten the name of the person who helped us. Turned a difficult day around for us.
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November 2021 by Jacob
By far the best place to go if your renting a truck. Trucks are in excellent condition, service is always up to date and all the employees treat you very well. Levi is so helpful with a great positive attitude. Thank you Penske
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July 2021 by Phillip Schaefer
Apparently I rated this place years ago- shame on me for returning. Original issue, below.This time, I was quoted one rate over the phone and made the reservation... only to be charged 5.5x the rate quoted when I arrived.There is a reason they have vehicles available when almost nobody else does during Covid!Terrible Customer Service- They've attached my credit card to some other random customer's profile in their system, and they refuse to erase it from the other customer's profile. When I told the Penske Rep that I wanted my company credit card erased from the random stranger's profile, he said he would note it in the system and that's all they could do... However, he admitted that the random customer could charge rentals to that credit card anytime they want because it's linked to their profile. When I asked to speak with a manager, his response was "Come on man... don't do this." He tried to tell me that he would just note it in the system and that I should trust their team to "do their due diligence." Well... had they paid attention in the first time, we wouldn't be in this mess. Why would I trust them when they screwed this up to begin with? Terrible customer service... terrible conflict management and absolutely no resolution.
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July 2021 by Mike Kestranek
Great truck, great service!
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June 2021 by Dan N.
awesome rental experience!! Truck I reserved was unavailable, so was upgraded to larger truck for same cost! Bonus! Truck was clean, well maintained and rode confortably. With AAA discount, was best deal in one-way unlimited miles moving! Will rent from Penske next time!!!