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December 2023 by Colton H.
if i could leave negative stars i would.This is an absolute joke of an operation. I came to get propane filled, should be easy enough right? HA! i spent 25 minutes waiting for someone to help but nope, nothing. i asked two different people for help, both shrugged and said they couldn't help me. one actually just said "it's over there" when i asked for help, so that was just wonderful. When i was finally told that only one person who works there is "certified" to dispense propane, they DIDNT KNOW WHERE HE WAS. and then they just shrugged their shoulders and went back to hanging out. worst experience i've had. beware of this clusterfuck of a "business".
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June 2023 by WhatAnAmazing UserName
Friendly atleast
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March 2023 by Thomas V.
Staff were very friendly on phone and super quick and friendly during our pick up of the truck at the store. I highly recommend! Thank you I'll be back!
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March 2023 by Darrell West
????It was a great experience to do my orientation here. It was less than a hour and I were paid the same day. Unfortunately, I didn't get hired. I'm still grateful for the experience to see how U-Hauls were built. ? Good luck with everything!I'm blessed!
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February 2023 by DUKE
It was a great experience... I just didn't get the chance to experience it for real.
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January 2023 by Nathan P.
Complete clown show. Two guys "working" in the front who don't know anything. Upon my arrival, they printed out a contract for me to sign. Any questions I had required them to run out back and ask the one guy who knew anything to come up front and answer my questions. He was obviously very busy and over-worked because he had no time to calmly, professionally answer my questions. Instead he was very impatient and unprofessional.What's the point of having two grown men working in the store if they can't answer any questions? A simple buzzer on the desk to call the guy working in the back could easily replace those two.They were however good at mixing it up when I demanded a refund. Right away one of them jumped in with the mouth.Could not recommend more highly to avoid this place like the plague.
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September 2022 by Jose O.
Chantal, Johnathon, Chris and the whole team are great!! They always take care of me in a timely fashion with professionalism, quality customer service and care. I'm always here to rent pickups for my business and they really make it so easy. I'm so appreciative of this team!! Always a 10/10 experience!!
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July 2022 by Leo Valle
Great place to work.
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June 2022 by denise bliven
Lousy service at n arizona location(Moore is liability to Uhaul). But Uhaul came through at Litchfield Park location. Been doing business with Uhaul since early '70's in several states.
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June 2022 by drew staenglen
On hold too long hung up finally
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March 2022 by Hydrocurve87
Difficult to find, very friendly and helpful people. Putting on a hitch wasn't a problem for these guys.
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February 2022 by Carrie Vannie
Amazing as usual :)
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May 2021 by Ed H.
Disorganization, ineptitude and a complete willingness to lie directly to your face. Booked and paid for a trailer hitch install at the Tempe location. Had to wait nearly a month for an available time slot. Showed up at my appointment time only to be told by the general manager, Kevin Bybee, that they no longer have an installer. He said the he personally had sent the install to another dealer across town and that they were "waiting and ready for me". Mr. Bybee said that location was supposed to call me to let me know of the switch - which never happened. I asked Mr. Bybee to call the other location and let them know I was on my way - he assured me he would. I drove across town to the other Uhaul shop to find that they knew nothing about me. The appointment was still very much at Mr. Bybees store. They didn't even have an installer on duty that day. I asked if Mr. Bybee had called to tell them I was on the way they said he hadn't. So I spent a few hours driving around town trying to get a trailer hitch installed - that I had paid for a month ago - and got nothing. Mr. Bybee is inept and disorganized- it was his shops install. He should have called me to tell me the install was being moved, verified that it had been moved or at least cancelled it. Mr Bybee is a liar- he said he moved the appointment. He didn't. He said he'd call them to tell them I was on my way. He didn't.
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April 2021 by Goat Miseriae
Great company, blessed to work here. Grateful to be given the opportunity of ensuring that all our customers are driving mechanically safe and sound vehicles.
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February 2021 by Jerry D.
I like this location very much. I rented a truck from them before and I go there to get propane. Always top-notch service.
