May 2021 by Leteecia H.
Always a great experience with this location. The online 24/7 check in and out process is a total game changer for this truck rental process. Ive used Uhaul a lot and I will continue to utilize this location, never any problems and always helpful. Thanks!
April 2021 by Linda Bowen
Friendly customer service, very quick and professional. Marcus did a amazing job, paperwork, hooking trailer up for me , very professional!!!???
January 2021 by Riley Scott
Hannah OMG Thank you for all of your help. You have no idea how much I appreciate your service with a smile. This woman was amazing!! Thank you U-Haul for making my difficult moving situation easier.
December 2020 by Paul Moncrief
Marcus was particularly helpful recently. I had misplaced my gate card the previous night and forgotten to go get it reissued. Literally 60 seconds later I was heading out the door with a new key card. Now that is service! I'd recommend them to everyone.
October 2020 by Amanda Mael
Because of my experience at this location, I will NEVER be using Uhaul again. I paid for a one way trip to drop off here, but they called me and told me that they no longer had room and I had to take it elsewhere. I paid over $50 more for a one way trip when ended up having to drive the SAME MILES for an in town trip. My boyfriend did the same mileage and somehow paid half of what I did. I feel completely taken advantage of by this entire company,. I tried calling this location and did not get to speak with a manager and was told he would "give me a call right back". A WEEK later I still had not heard anything so I decided to give a call back. The manager tried to tell me I had a choice whether or not to drop it off there, but he was not the one who called me and told me "we no longer have room for you here you will have to take it to another location about 5 miles away" which ended up being an extra 15 minutes on my "one way trip". Absolutely robbed. Every person even with the customer service lines were absolutely horrible and obviously dont care whether they keep or continue to have customers.
August 2020 by Gabriel F.
Got a hitch installed and they totally s rewed up the wiring! Fuse blew within minutes of turning my car on. Brought everything back the next day to have it fixed and they only replaced the fuse. I asked if it was a wiring issue and he said he didn't know why the fuse blew so quick. I asked if it would happen again and expressed my concern because I was moving from Arizona to Michigan and planned on doing a lot of driving at night. He gave me one extra fuse in case it happened again. Began my drive and wouldn't you know it, saw no lights on the trailer once the sun set. Pulled over and checked to ensure everything was plugged in then checked the fuse. Fuse was blown. Replaced it and it blew again within a minute. Now I have to completely alter my moving schedule since I can not drive at night. Terrible installation!
July 2020 by Paa Quophi
Always have had the best of experience here. Friendly staff
June 2020 by Jaimee Gilmore
If you have any moving needs, I highly recommend this UHAUL!! John was very friendly and patient and answered all my questions. He definitely went over and beyond his call of duty for me...thank you so much John!
March 2020 by Deb Schiffman
The employees at this location are always cheerful and friendly. They are aware when a customer is taking too much time and there are several people waiting yet they are still polite to the annoying customer. I always rent from this location
February 2020 by Alexis Jordan Austin
I always receive quick, friendly service. Definitely recommend.
October 2019 by Sophia S.
do not get a hitch installation at this location the store manager john dodd destroyed my vehicle it turned on one time to leave i went straight home turned off my vehicle and it completely froze up! he installed some wires and now my vehicle completely froze up! i cant even get into my vehicle. my vehicle was completely fine i did not have anything wrong with my vehicle! john doddp told me yesterday he would send someone over this morning now its morning and hes refusing to help fix my vehicle! he said he's not a mechanic he doesn't know how to fix it! well he shouldn't be working on peoples vehicles because he's destroying people's vehicles that shows he does not know what he's going! i did file a claim with uhal now we are getting a mechanic to do a diagnostic to see what john dodd did to my vehicle. i only got this hitch installed so we can can have a flat bed in the parade in 2 days so it was a complete waste of money! we spent months preparing for this day and put in alot of money creating a float for the flatbed and this guy completely destroyed our plans messing up my vehicle.
October 2019 by Sonya Zambrano-Ali
This past year I've rented from this location numerous amount of times, the girls that work there are awesome have the most wonderful customer service and are very helpful and knowledgeable about the business! Always a great experience at this location.??
September 2019 by Sonya Zambrano-Withers
This past year I've rented from this location numerous amount of times, the girls that work there are awesome have the most wonderful customer service and are very helpful and knowledgeable about the business! Always a great experience at this location.ðŸ‘
August 2019 by Bruce Lee
I do reservation at 4:00am,but I didn't get password that moment! I waste 1 and half hours to listen the customer service say â€œhold second/bla~bla~â€they change almost 10 services to meï¼
July 2019 by ELIZABETH TRAN
I just wanted to say that Arthena is an amazing employee. She helped me by going above and beyond for an issue on my side. She took the time to contact the managers for me and research in the system for the cause of the issue. I can't recommend this place and her more. I hope they know how lucky they are to have her.