October 2023 by F
Employees need coaching to make eye contact and acknowledge waiting customers.I stood there for 10 minutes with not even a "Ill be with you in just a moment. "
October 2023 by mary ragains
The employees are very helpful, friendly, Mason to care of me today and I was very pleased, he made me feel welcome, made my "chore" into a bright spot in my day!
October 2023 by D T
I like it when I am given a chance to rate a place to give my opinion. Especially when it is a really great place to do business.
October 2023 by Jennifer Brooks
The staff is very welcoming and friendly there. Also very helpful
August 2023 by wes work
Adrian is awesome! I got here right before a big rush. He was helping me with fingerprints and helping work through the line. He is working hard!
May 2023 by Savannah Gibson
Staff are rude and have "forgotten to send out" very important overnight packages twice now. Then they get mad at me for requesting a refund for the difference between the two day and one day. Overnight shipping is NOT cheap I felt like just issuing me the price difference wasn't much to ask. - I no longer go through UPS due to multiple shipping issues out side of this store.
April 2023 by Roy The name
Staff can be kinda rude. Usually only one person on the register. Usually extremely busy.
March 2023 by Tatiana Willis
This store has the most condescending manager ever. Because she is unable to comprehend and answer a direct question, she has the nerve to snap at me for their mistake! Never will get my business again.
March 2023 by yvonne perez
So glad you close! Thanks for help with Amazon return! Staff friendly and helpful!! Keep it up young ladies!! ? Thankjs again!!
July 2022 by Scott Lefler
Charges $2.99 to print a pre-paid UPS label. I thought they were kidding when they told me this but they were not.
July 2022 by Kylie Mack
I'm sure I went in at their busiest hour but I just have to say if you want to diminish a line real quiet start shouting "if you just want to drop off you can put your package over here!"Or make a sign that says "drop off here"Just saying... I know I only saw the one person till the other popped out from doing something for another customer.
May 2022 by Caleb B.
$3 to print a single piece of paper is absurd. Sign says $.25. Go to fedex instead, you'll thank me later
April 2022 by Legend Rogers
The place used to be perfect. Gone here countless times. Drop off and leave for fuss no muss. Biniam argued with me, wouldn't move on from a subject and almost didn't want to ship a package that I already knew was going to be over 100 dollars in shipping. Biniam refused my Amazon return and continued to try to argue with me when I told him it's fine 4 times. I won't be coming back here again after being talked down to and told after a decade of doing the exact same thing they couldn't do it.
April 2022 by Trevor Cobb
Alaysia was amazing to work with. Made it fast and easy. Thank you!
April 2022 by Dan H.
Some UPS Stores are awesome. I rely on UPS Store for important things. This particular location was a disappointment. I stopped by for a simple two page print. I asked the price to print two color pages. The answer was .59 per page. A few minutes later, I had my two pages and was wrung up at 4.50 something. When I politely mentioned that it turned out not to be .59 per page after all, I was told that there was some sort of fee. Look, it's not the few dollars extra I was charged. The vibe was dreary in this store and then when I was charged the 4.50 something, there was no attempt to apologize. I don't read peoples' minds but the sense that I had when there was that these employees weren't enjoying their service role. My usual UPS Stores are vibrant and well run. I'll stick to them from now on.
