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February 2024 by JM “JMG22” Glass
I traveled to Tucson for a cycling vacation and my DI2 cable was damaged. While another bike store said it would take a week to get the part Bicycle ranch had it in stock and replaced it immediately. They also helped me trouble shoot hydraulic disc brake problems my home bike shop couldn’t fix and again had the parts. Their prices were very reasonable and the staff very helpful and extremely knowledgeable. They clearly take pride in their work and treat customers with respect.
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February 2024 by David Hughson
All personnel at the store are knowledgeable, listen well, and truly want to do the BEST for their customer. They consider ALL options! Very impressed with all from Steve the owner, to EVERYBODY ELSE
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February 2024 by Andy Vigue
Bicycle Ranch has the best mechanics in Tucson. They take the time to explain what needs to be done and don't overcharge you or talk you into extra and unnecessary work being done. I bought a bike there in 2019 and even though a Giant dealer is minutes from my house I drive 45 min to have BR do all the repairs I can't do.
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February 2024 by L R
Super helpful bike advice and range of bike gear.
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January 2024 by RastaDee
Excellent! I highly recommend Bicycle Ranch Tucson! They helped me out -when other bike shops in Tucson would either not answer or were lazy about answering, Bicycle Ranch ordered exactly what I was looking for, I didn't have to prepay or go to the shop in advance (a big deal for me because I live some distance from them and work during the day) and charged a fair price! P.S. The seem to be the only place that can order SERFAS tires locally in case you are looking for those.
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January 2024 by Robin Donnelly
I'm coming to Tucson from out of town and called this shop to see if they rented mountain bikes. The manager, Mike, was so incredibly helpful and nice! He took so much time giving me recommendations in the area for rentals and trail suggestions. This is definitely the kind of shop I would want to support! Thanks Mike!
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December 2023 by Erik Gawthorpe
The Bike Ranch team truly cares about their service and products delivered. Many of the top cyclists in Tucson rely on them to keep the cranks turning. Mike went over the top to help me get prepared for the El Tour de Tucson. He “re-engineered” a derailed hanger knowing how important the ride was to me. I’ll bring a six pack to these guys every time I visit. A huge thank you
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December 2023 by Tony Quinones
The service at BR is amazing. I arrived in Tucson needed missing Thru Axle Nut which was very difficult to source two days before #ElTourdeTucson They were able to coordinate with another bike shop to get the part delivered to their shop and then to my hotel. Without their willingness to help out all that training and travel would have resulted in me not having the enjoyable bike ride that I had prepared for many months Thanks for getting me to the start line. All your staff helped and much appreciated! Thank you again. Anyone in Tucson looking for great bike service go to Bicycle Ranch!
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December 2023 by Stephen Vivona
These guys are my favorite shop. They are the best! Excellent repairs. Gavin is wonderful at repairing bikes!!
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November 2023 by John J A.
I just want to express my gratidue to Tyler for helping me find a bike that fits my needs and that stayed within my budget. It's been some time since I had ridden a bike. He was very patient with me and he ansered all of my questions, which there were quite a few. I would definitely recommend to others to go to Bike Ranch if you're looking for a bike for practically any purpose. Thanks again! John
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November 2023 by John J.
Wow.....a real LBS! How rare is that. These folks ride bikes, race bikes and WRENCH on bikes. No fixie inspired hipster sketch....no triathlete visors and no sterile corporate retail concepts. If you need work performed on your pedal bike (you know a real bike...one without a battery), come here. OV Bikes are to inconsistent because there tech game varies by location! Prior reviews lament the lack of brand variety. Fair observation. But most bikes are built on frames coming from one of two Taiwanese sweatshops. So the name on the down tube is meaningless. Tha being said being I have been a CAAD fan boy for the last 30 years. Clean well equipped shop, decent selection of kit and accessories, and mechs who know the eccentricities Italian grupos. Put them in your contact list. They're not posers. They're cyclists! And I seem to remember seeing the European Cyclecross championships on the big-screen. So if you get it...baller. If you don't, tHen go to Dick Sporting Goods.
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September 2023 by Glenn M.
I got a direct response from Steve. We held the Groundbreaking Event for the Tucson Velodrome on 09-23-2023 and Steve was kind enough to reply with his support and declination of our invitation due to a prior commitment.
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August 2023 by Robert Parker
Easy going and knowledgeable shop-a genuine pleasure to do business with.
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July 2023 by Tony Husted
If any other bicycle shop needs an example of exceptional customer service, they should visit here! On my first visit Tyler listened to exactly what was going on with my bike, asked if I had a few minutes, and then fixed my bike very quickly. I thought I was going to need an expensive replacement parts, and all I needed was some cleaning, lubrication, and a little adjustment. I was in and out in around 20 minutes.When I lived in Seattle one of the reputable shops there took a month to make a small repair on my bike and charged me ten times what Tyler did. I was so impressed I took my wife's bike in, and they jumped right in, diagnosed it, and gave me some options.Upon hearing I was new to town, they hooked me up with maps, and offered lots of good advice on the area.Thank you very much!
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June 2023 by Deborah Fruechtenicht
After my bike got stolen, two different employees bent over backwards to find my purchase order despite the bike being bought months and months ago. Thanks to these two wonderful employees (Steven and ?), I will be able to recoup some of my money from my insurance company. Thank you!
