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March 2024 by D'este Grimaldi
The team at OVB always go above and beyond to satisfy their customers. They take the time to understand your needs, wants and desires and then go about making it all happen. I trust them completely and can only highly recommend them to everyone.Plus they have cool bike stuff ?
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February 2024 by Ian Brisbin
I (a walk-in) had a very basic, low-value repair that needed to be done while visiting from Canada. Once I explained the situation, the mechanic on duty was a huge help, doing the work that could be done on the spot without charge and clearly explaining how to handle the rest myself. The shop has a cavernous feel, but with a cursory look around, it was clear it had everything you might need, and little you wouldn’t. I’m a personal injury lawyer whose practice focuses upon representing cyclists injured by drivers, and have a lot of experience with bike shops all over North America (and elsewhere). This was the kind of service experience that makes a shop shine.
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February 2024 by Deena Gentle
Great service, and easily fixed a noise issue I’ve dealt with for years!! Friendly, couteous and extremely helpful. Thanks!
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February 2024 by Jennifer Kimbrough
Exceptional service from good, knowledgeable people.
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February 2024 by Dirk Visser
Excellent service on a drop-in with a Shimano mechanical problem while cycling on vacation.Knowledgeable, professional, friendly and competent with very fast turn around.I highly recommend OVB and wish they were in my home town. If you're in Tucson they should be your go to bike shop for all things cycling.5 stars and Cheers!
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February 2024 by John Gilman
Always helpful and friendly, the staff at Oro Valley bike on Ina are great. A special shout out to Junilla, store manager and Ethan, great mechanic.
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February 2024 by BhopBoog
Nice shop clean and employees very helpful.. Got attend in time 5 minutes.. If is not crowded..is true . mechanics. Are amesowe.. The very pacient. Did bring twice part to get right. Thanks . guy's.
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February 2024 by Raymundo Osuna
This is my favorite bike store and the place I want to go when I need something about cycling.The staff is very kind and professional, they always give their best to help you with everything you need.I highly recommend the store toYou, call or visit them. You will be happy with the outcome.Thanks
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February 2024 by Whitney Elton
Woody and Ethan were so helpful and great to work with today! This is my second bike from this location and I am always impressed. Knowledgeable and helpful without being pushy. Great experience!
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February 2024 by David French
great service as always from the entire staff. !!
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November 2023 by George Aldarondo
Ina store in Tucson was great. Found what I went in for and two sales reps helped with what worked best for my needs. Both knowledgable and took time to answer my questions. One of the best shops I've been to in Tucson. Thank you for the great customer service.
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November 2023 by Amy Leader
This shop is the best! My wife and I have never had a bad experience here. The employees are so friendly and don’t talk down to you for not knowing everything in the world about a bike. Other shops can be a little pretentious or look at you like you don’t belong on the road unless you’re riding something weighing less than 15 lbs. Not here! We’ve worked with Nilla many times who is absolutely knowledgeable, easy-going, and friendly! Recently, Ethan has helped us out with our flat tires and was also super chill! He even recommended and installed a new pump on my frame so we can get back on the road in no time flat. See what I did there? Anyway, check em out! You won’t be disappointed. We can’t wait to hopefully purchase new road bikes from them in the future! Lots of great merchandise and a really helpful staff make for an all-around great experience. Thanks, you guys!
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November 2023 by Sabrina Jones
Staff was very friendly and helpful. Got me back on the road in less than 15 minutes with my bike all fixed and gave me pointers for taking better care of it.
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October 2023 by Liana Condello
The staff was super helpful with fitting me with a bicycle rack for my Nissan Kicks. He even spent extra time with me, showing me how to install it and work it! Exceptional service :)
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October 2023 by Jory Stewart
I had a great experience at this shop! Thank you, Ethan, for repairing my beloved bike and getting me out the door, with my bike, same day and ready to ride in our beautiful Fall weather!
