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November 2023 by Mary Jo Le Blanc
Great Crew. Got our shocks on our RV. Very happy with the results
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October 2023 by Jon Jacobson
They had absolutely zero interest in helping me and only wanted to sell me a new set of tires. The individual I deal with at the counter, I didn’t catch his name, but absolutely worthless. I’ll take my business elsewhere and I suggest you do the same.Quick update, couple weeks later I was able to get my truck into another shop who were very helpful and quickly diagnosed a bad carrier bearing which was causing the shake. Couple hundred dollars later and my truck runs smooth as silk.
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June 2023 by Danny Santa Cruz
They did not know what to do. I actually felt embarrassed for them . Tthey have the machinery but didn't know how to use it I guess . They kept giving me excuses that I needed parts and was unalignable. They even charged me for a reconstruction fee which I've never heard of. Literally sounded made up . I called around and not one mechanic could tell me what the heck that was . Anyways I Took it to another shop and they aligned it with no issues. Yes they recommended things I should get done but we're able to align it fine and at a cheaper rate. Not only did Purcells overcharge me ($275) but I literally had to talk to the manager to give me my money back, which eventually they did. Bad experience with them and a loss of countless hours. What a waste of time and money
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June 2023 by Jean H.
I was just about to take a 900-mile RV trip, towing a car, by myself. I realized I had old tires, and I didn't feel safe as a 64 yr old woman, alone, with a potential blowout. So, calling around Tucson, I found out that Purcell was my only option for RV tires. I called and chatted with Booth. He asked a lot of questions, made sure the tires were in stock, and told me to be there at 7 am as it was first come, first served.Well, I got there at 7. Drove right into the bay, and Tobias and Mason were polite, respectful, and listened to my concerns. They got my brand new tires on and balanced in a timely manner, checked my spare, and Steve, the service supervisor, was always out checking and helping.I left happy, they came in below my estimate, and I had NO problems on my long drive. THANKS for great customer service, guys!
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May 2023 by Francisco Enamorado
Great place for alignment (3 axels), well done every time and at a reasonable price.
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March 2023 by Lori Burke
Staff were very courteous when I checked in and out.I didn't receive a call when my vehicle was ready. My tires where not inflated properly, so I had to go to discount tire for that. I had asked for me tires to be rotated, but it wasn't on my check out sheet...
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March 2023 by omar flores
Great service good price on repair for my tire patch on my big rig
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January 2023 by John Shreve
They were very polite and professional. Will go back again
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January 2023 by Military Brothers Moving LLC
I just had the best experience with Purcell Tire and service. Brought in my 26ft moving truck for a left steer tire and the technician instantly knew I also required an alignment (which is why I drove to them). Had me in and out in less than 3 hours. I'm glad I found my new tire shop!
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January 2023 by Brice Elliott
After having two expensive front-end alignments on my 43' motor home that changed nothing, I took it to Purcell. They dialed it in perfectly. I was so pleased! Fast, friendly, and most of all great at what they do.
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December 2022 by Michelle “Chris”
This is THE place to stop for all your tire and tire related needs. The folks at Purcell are efficient, friendly and made my recent tire issues a relatively painless experience. They diagnosed and made helpful suggestions and got everything working in good time. There's a comfortable waiting room towards the back with some reading material. The shop is right off the road and easy to spot. I randomly chose Purcell as being the closest tire shop when I needed help and it turned out to be a great experience. I'll be back... hopefully not too soon, lol.
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October 2022 by Ronald Grant
Went in for a $200 alignment on my B-3500 dually camper and the bill was $435. Don't know bif that was too much but the difference between the two amounts was too much for my taste since the did not say anything about a problem. Also, they put me ahead of a Hispanic guy who there almost 2hrs before they opened with no explanation to either of us. I complained but the other guy left after getting no explaination.
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August 2022 by Ann Bluhm
I was in town for my husband's surgery at the VA and our a/c was not blowing, I pulled in the center and they were able to see me within the hour and found it was just the cabin filter was stuffed with debris. All employees were accommodating and had me back on the road in 2 1/2 hours. Would recommend for service and would use again
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August 2022 by Michael Martinez
Professional and knowledgeable staff.I brought my class C RV in due to a slow leak in a rear outside dual. I was greeted by a technician in the yard, who directed me to the service bay where my rig would be looked at. After me explaining the symptoms, the tech essentially troubleshot and pinpointed the probable source of the problem and directed me to the waiting area. After checking in, I decided to leave the vehicle.Within two hours, I received a call letting me know the job was completed and I could pick up my RV. Upon arrival, the CSR let me know the problem was a cracked O ring in the valve extension hose, the exact thing the service tech had suspected.What a relief to find a fair, honest service facility that didn't try to upsell me on unnecessary repairs or service. I recently experienced a situation with a competitor that only performed half of the services I was billed for. I am now sold on Purcell.I also requested and received a quote for replacement tires, which I plan to order next month prior to a cross country road trip. I will also have Purcell perform the pre-trip safety inspection and perform any necessary repairs.I trust I have found a competent, trustworthy Tire and Repair facility for my RV. I highly recommend this location for your heavy automotive needs.
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August 2022 by Daniel Acosta
Toooo expensive for an alignment that still left my steering wheel not straight. I have to stick with Jack Furriers like I should have.
