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March 2024 by Tabazko
Went here for a tuneup on my Aventure.2 and have tire inserts that I purchased, installed! The prices are reasonable and they do honor a veterans discount! I will be bringing all my bike needs to these guys! They did an amazing job!!!
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February 2024 by Tim Faber
Above expectations. We rented a pair of e-bikes for a couple of days recently. There were a couple of wrinkles in the rental and Elliott and Brett went above and beyond to make it right. We’ll be repeat customers
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February 2024 by Christine Neal
RoadRunner Bicycles exceeded my expectations. Despite being initially sold out of rental bikes for the day, Elliot's proactive approach saved me a drive across the city as well as provided me with a great cycling experience. Not only did he find me a premium road bike (brand new Liv Avail Advanced) at the last minute, but he also went above and beyond to ensure it was the perfect fit, outfitting it with everything I needed for a smooth ride up Mt Lemmon. Elliot's swift service, even while attending to other customers, showcased the shop's dedication to customer satisfaction. If I lived in Tucson this would be my bike shop!
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February 2024 by Jeffrey Cassidy
Fantastic buying experience thanks to Brett. Very helpful, accommodating, insightful and engaged. Looking forward to future visits with RoadRunner.
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February 2024 by Shankster _
10/10 service
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February 2024 by Sherri Arnaiz
Very, very happy with my bike rehab! Fast service, and very affordable.Looks like I have a new bike. Way more service than I expected. Thank you!
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February 2024 by Sarah
Good selection. Easy pickup and return.Flexible with us when our timeline shifted.
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February 2024 by MARGARET PEW
After having done research on the type of e-bike I was in the market for, I discovered that Roadrunner was on the list of dealers that sold it. I stopped in the store and talked with Brett about this particular model and decided on the spot to make the purchase. The bike in my size had to be ordered, but not even a week later Brett called to tell me it was in and ready to roll. He and Nigel spent a good amount of time chatting with me about e-bike technology. I was very impressed with the customer service and best of all, delighted with the bike and the choice I made with their guidance. This will be my go-to shop for all my bicycle needs.
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January 2024 by Amanda Carlson
had an issue with my shifters on my BMC. Brought my baby in and Elliot greeted me right away, took my bike right back and said he'd take a look right now and give me a call once he figured out the issue! Sure enough, he called me maybe 10 min later with the source of the issue found and the problem fixed! Thanks so much Elliot and Roadrunner Bicycles! Happy to support a local shop :)
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January 2024 by George Lippold
I had occasion to take my new electric RADTrike into Roadrunner Bicycles for a major warranty repair (replacement of rear axel assembly). Roadrunner Bicycles is an authorized RAD Power Bikes Service Center for Tucson, AZ. Nigel met with me twice to review the work that needed to be done. He was very patient gathering all the information and put me on their schedule for Jan 2, 2024. Elliot the mechanic/technician called me with a very reasonable estimate for the work and completed the work by the next day. I could not be more pleased with this shop and would take either of my RAD electric bicycles or any bicycles there again if needs be.
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January 2024 by Julia Carver
My husband & I came down from Alaska to mountain bike for 5 days for my birthday, but unfortunately my hydraulic brakes weren’t working. We Googled local bike shops that were open on New Year’s Day and saw that Roadrunner Bike shop was open, so we went there and explained the problem.There was only one mechanic working that day, and when we explained the problem & asked if he could help us he said, “No, we’re too busy.” My husband asked if they sold Shimano brake fluid and the mechanic said, “Yes, but we don’t have any for sale.”I explained that we came to Tucson specifically to mountain bike, is there any way he could take just a few minutes to take a look & maybe try some brake fluid to see if that would help and he said, “No, we’re too busy & that won’t fix the problem.” He was very unhelpful, not very friendly, and didn’t seem to want to take the time to offer any help of any kind.After we left the shop, we called Ride Tucson Bike shop where Jesus, the owner and a very knowledgeable & seasoned mechanic, said he’d meet us at his shop & help us out! Not only did Jesus fix my hydraulic brake problem in 10 minutes BY ADDING BRAKE FLUID, he was incredibly friendly & helpful and came in on his day off to help us out of our bind!!My husband & I will be back to Tucson to mountain bike, along with several friends, and we’ll definitely be going back to Ride Tucson Bike shop?!
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January 2024 by Mase
Horrible customer service, all I asked for was air in my tires so I could use my bike to get to work, was told I have to leave the bike and come back at a later time to get it. All I asked for was air, so then the unprofessional response of the day was I have a pump by the door if you want to try that.
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January 2024 by Ari Greenberg
Rented a bike for 2 days while visiting Tucson. Got a nice Giant bike and it was perfect to ride the river bike path and Catalina Hwy.
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December 2023 by Diego “Diegoluso” Lopez
Super friendly bike shop
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November 2023 by Larry Nair
No complaints whatsoever. I was in Tuscon from out of town and wanted to ride the Loop. They set me up with and adjusted for me a beautiful Giant Road Bike with helmet. Made the whole experience seamless. Would definitely recommend this bike shop for a rental-particularly if you are staying on the east side of town.