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November 2023 by Aaronggee
Went here because I had a rounded hex bolt on my motorcycle, it was super quick. Aaron came to help me out and pulled the screw out in 5 minutes
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October 2023 by Katelyn Hill
Sooter’s has been taking care of my car for 10 years now, and I have always appreciated their work, honesty, and care of both vehicles and their customers. Kim is an amazing business owner and runs a shop of friendly and knowledgeable technicians. I had some pricey front end work done recently, and since I started hearing a concerning sound when driving on bumpy roads.They got me in super fast for an appointment, a technician drove with me to make sure they identified the sound I was hearing, and they fixed the problem within an hour and half, as quoted :) They are always willing to make sure their work is sound. They reported to me the difference between a safety concern and a noise annoyance.I strongly believe that Sooter’s has never told me something needed repair that didn’t. I feel their assessments are fair and service is thorough, making me feel confident that my money is supporting the right local business. I’m beyond grateful to have found Sooter’s all those years ago and am a very happy customer, always!Service: Brakes
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September 2023 by Nicole Coe
I came here from a recommendation. I am sad to say they were mistaken. I spoke with a woman who represented herself as the owner. She told me her guess was that a gasket was blown from overheating but to check she would have to go into the engine and it would cost approx $3000 for everything. I could not afford that. I luckily took it to one other mechanic before selling the car. He took one look at it, saw what the problem was and fixed it for $60. Maybe she saw a woman she could take advantage of or maybe she just didn't want to deal with my car. Either way, be careful who you try to trust.
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September 2023 by Jayci Ferrimani
I had brought my truck to Sooters many times. I had them replace some shocks on the last visit. They either didn't install it properly, or installed a bad shock. Either way, it almost caused me some serious issues. I will not be returning.
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April 2023 by oscar alvarado
Great people, great price, and straight forward. I called them as soon as I realized my vehicle had an issue they said they can check it out same day, but might take a few days to get the work done, they diagnosed it and had it ready the next day. I will recommend them to everyone and anyone that needs any vehicle repairs. 2014 Jeep JKServices: Oil change
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April 2023 by Cassandra Cazares
Went there twice with good service, but the last time I went to get a diagnostic it was terrible! Already told them what I thought the issue was, and they ran a full diagnostic of my truck without telling me, and never telling me there would be a fee to check on the rattle sound. Come the next morning, they charged me $100 to confirm what it was! Topped off my coolant without calling me to see if it was okay, and still charged me for it. Never ONCE did they give me a heads up that I was going to have to pay! When I called back to ask what that all was about, they told me that I should EXPECT to pay because my truck was getting "serviced" when I never approved a full diagnostic. Never coming here again!Services: Oil change
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April 2023 by Lisa S.
We recommend Sooter‘s auto service! Very nice people that run a family owned business. We have had our three cars serviced there for many years. Never a problem. Always reasonably priced and fixed right the first time! We wouldn’t go anywhere else.
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March 2023 by Cassandra C.
Went there twice with good service, but the last time I went to get a diagnostic it was terrible! Already told them what I thought the issue was, and they ran a full diagnostic of my truck without telling me, and never telling me there would be a fee to check on the rattle sound. Come the next morning, they charged me $100 to confirm what it was! Topped off my coolant without calling me to see if it was okay, and still charged me for it. Never ONCE did they give me a heads up that I was going to have to pay! When I called back to ask what that all was about, they told me that I should EXPECT to pay because my truck was getting "serviced" when I never approved a full diagnostic. Never coming here again!
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March 2023 by Robert Pontius
My daughter is a student at U of A, and I'm 1200 miles away. They kept me advised of repairs and did a great job for a reasonable price. It's nice to know that there are honest mechanics left in this world. I would highly recommend Sooters.Services: Oil change
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March 2023 by C A.
Was looking for a reliable auto repair shop in the Tucson area. Came across Sooter's and decided to give them a call. Kim is awesome. Extremely professional and very accommodating. My son is a student at U of A and we live in Californiaz his car needed some work done. Kim's team did a full diagnostic for us, then called with repair options. She was also gracious enough to take payment over the phone, which was a huge help would definitely recommend Sooter's for all your auto repair needs! Thanks Kim and team!
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January 2023 by angela leist
Very knowledgeable. Very friendly but I'd rather have knowledgeable and here you get both! Family owned a plus!
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December 2022 by Dirk Zeigler (Zeigler Insurance)
My daughter is a student at University of Arizona. We live in northern California. When she called me to tell me that the check engine light came on in her car and she's supposed to drive 800 miles home next week I immediately had a sunken feeling in my gut! After calling multiple shops that could not see her for two weeks I called Sooters, and spoke to Robert. He told me that if she could bring it down now they would run the diagnostic and see what repairs if any were needed. This was at 4pm in the afternoon. My daughter took the car down, they ran the test only to find out it was just an error that needed to be cleared. Thank you Sooters and staff for taking care of our daughter and making me feel there are still honest repair shops out there. I Highly recommend this business.Service: Auto engine diagnostic
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November 2022 by Leondra Riley
I have used Sooters for over 15 years and they are the best! They wont cheat you and they give the best rapid service❤❤Service: Auto engine tuning
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October 2022 by Freddy Rodriguez
Great family owned place !This review is long overdue, since I was supposed to write it last year.Last year I had to do my belts and I was in a rush since the car was also getting harder to turn. I had also messed up the bolt near the belt area. That was another issue. Many shops quoted me high because of the stripped bolt, had far away appointments, or didn’t seem to care.When I spoke with the owner on the phone about my matter, she really listened and was able to get me in soon.The shop did a really great job and was able to find out what was causing my car to not turn smoothly. They were also able to loosen the bolt that I had stripped ! The final bill was also at least half of what some shops quoted.The second time I went was yesterday and today to pick up my Vehicle.I haven’t actually tried any other shops around town, so I can’t compare service in quality, but I am very happy with Sooters. I plan on using them for the future and have already recommended it to a few friends.Thank you Sooters!!!** had to edit since I wrote the first one on Sir **
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October 2022 by Lars Andersen
We have been taking our cars to this business for many years. Always the best service and honest prices, and excellent mechanics. Big shout out to Kim in the office.
