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January 2024 by Gary W.
I continue to have great service from Tucson Endurance. I bought my Cervelo there and follow their recommendations. Highly recommended.
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December 2023 by Brett Triathlete
Nice little bike shop. Unfortunately the staff isn't every knowledgable or experienced when it comes to cycling. I recommend Jesus at Ride Tucson if you need to speak with a real mechanic.
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June 2023 by Dan S.
If you want to name your bike "Noisy" then you come to the right place. The staff will deliver the exact bike you want. The bike will be assembled and delivered noisy bikes for you. If you asked the staff to check the bike and make some adjustment, they will blame you and suspect that you must have done something to it. Never walk into that shop again
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December 2022 by Carol Allyn
Been using them for as long as they have been open starting with their first store at Orange Grove and Oracle. Dane Higgins, owner, also owns GURU Suspension, best in the West for repair and maintenance on forks and shocks!!!
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November 2022 by Eric Gardiner
Excellent shop and service. They were super helpful as we needed a new gravel tire and they took the time to find us the right size that made sense. Thanks guys.
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July 2022 by Don Sell
Went in to get a new tire and tube and have it put on since my bike is my transportation. Was told he was 2 weeks behind on his repairs and wouldn't be able to get to for a week or so. I explained that this is my transportation and asked would he take 10 minutes to put tire on for me. Told me he couldn't do it. Told me to go to Pima Bike shop. I should of went there first. Pima has always treated me fairly and work on minor repairs for me in a timely manner. Won't be going to Tucson endurance ever again.
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May 2022 by Yuval Hamudot
Hands down the best mechanic that ever worked on my bike.
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March 2022 by Tim Brooks
What a great experience working with this shop! Had a loud creaking noise coming from my mid to high end mountain bike. Took it to the "other" larger bike shop in the area and after 2 separate visits it was given back to me supposedly fixed each time. Not so. And it sure seemed they really didn't care. They just used the excuse that these noises are hard to find. True, but to me I just needed to find someone who would take ownership of the problem. That happened immediately when I walked into the door of Tucson Endurance. They were obviously a busy shop but they took my bike immediately. The work order read, "Find source of noise and destroy". That's what they did after two mechanics confered and found the source. Friendly, exceptionally competent, and customer oriented. These guys are great!
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February 2022 by James Veck
I can’t say enough good things about this team, Nigel, Andy did an amazing job putting my wheels back together.. and the knowledge base is also legit!
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January 2022 by Tyler S.
Great store. Able to work on an older model mtn bike.. like 10+ years and the manager Dane even hooked it up with old parts that they no longer make! Nigel was super helpful and James was very patient as I forgot to pick up my Bike before vacation and left it in the store for over 3 weeks. Great guys. Really appreciate their support!
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November 2021 by David Guzik
The manager is very disrespectful bad attitude always got to say something negative won't return
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July 2021 by M Rucker
After a good experience at the other location, I stopped in to get a basic part with a friend who is new to cycling. Assistance was condescending and we left empty handed.
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June 2021 by David Brightmore
James and the entire team at TEP were outstanding. Their patience with dealing with my many, often naive, questions is to be applauded. Bought a new Cervelo and couldn't be happier! Wish I had a store like this in New York
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May 2021 by John Lowe
I don't know what has happened to this Bike Shop in the last several month. Pretty sure its the manager. I was very stoked to have them closer to my home instead of traveling a long distance to the Oracle store. Strange return policies and horrible customer service.
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May 2021 by Misty Shafiqullah
Rude staff. Not forthcoming with info...sent bike home saying everything is fine when it isn't. Clearly don't want our business. Won't be back.
