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February 2024 by Mason William Mc Shane Castle
Had to use the 24/7 service because my limited hours to move. Turns out they don't even check rentals after they're dropped off anymore. Once I picked up my keys at 7 am I was a mess all over the cabin. (Yes that's a cowpie under the cupholders). Not to mention nuts just all across the floor boards. Now I have a nut allergy, luckily not life threatening but still.Guess who had to pay the $25 cleaning fee? Cause unlike the previous renter I didn't lie about a mess.
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December 2023 by Jon Rinehart
Customer service is still alive! Thank you Stephanie and the crew at Uhaul in Catalina, Az.
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July 2023 by Kathy Foster
We used the Uhaul truck for a local job of picking up and delivering a table to our house. The experience was excellent, the truck was clean and well maintained. I would definitely use them again and recommend them to anyone looking for this service. Alex coordinated the rental of the truck and he addressed all our questions and was very professional. Thank you First Plaza Self Storage!
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July 2023 by Theresa Hurley
The woman where we took the trailer back to was extremely rude. She told the U-haul dispatcher we never brought back the trailer. The true value where we rented this trailer from where were extremely helpful and very nice. If I was the manager in Catalina,AZ where this ride woman worked, I would fire her!!! I will make sure and tell everyone I know, DO NOT RENT ANYTHING from this place!!
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August 2022 by Ted J (Hexzilla2022)
I believe they're pulling a scam when it comes to the fuel I know I returned my vehicle with the proper fuel amount and was billed more money
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August 2022 by Vanessa Rucker
Donna is the most helpful, kind, happy person on the planet! We were in and out with our trailer & packing supplies in less than 30 minutes.
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July 2022 by Tadeusz Jaconski
I believe they're pulling a scam when it comes to the fuel I know I returned my vehicle with the proper fuel amount and was billed more money
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November 2021 by Jerry Wheat
Good local service. From the website, it looks like they only rent trucks. They have trailers, give them a call. Their app does not work.
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July 2021 by Cassandra Esquer
Always looking for great customer service and Frank & Donna nailed it… got me the right price … fixed the mistakes from last rep at another store .. walked in mad came out very happy ??
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July 2021 by Linda Martin
We turned out equipment in, moved from Mo. Very helpful
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April 2021 by james bleess
This is my go to truck rental place. Uhaul prices can't be beat for local moving. Trucks are clean, ready and reliable. Friendly staff too.
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November 2020 by tim gantzer
The Catalina U-Haul was great to work with. The truck was clean and in great shape. The staff was friendly and accommodating. Thanks for a great experience. I will go out of my way to use them again!
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October 2020 by Tom B.
The folks operating the business, Alex, Shelly, and Dorthy are especially competent and accommodating. The chevy cargo van performed superbly...our best option for moving last bits of household stuff from Phoenix to Oro Valley. They found us the best rates and easily accommodated an extension because the crated furniture from Mega Furniture wouldn't all fit in one trip. I tried using the U-haul national website but found it too cumbersome. This has been our third use of the Catalina U-haul and I'll use them again should the need arise.
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October 2019 by Don Christian Markham
Small but excellent Uhaul facility. Personable, friendly service. More trucks and trailers available than you'd expect despite the smaller-ish office. Will definitely use again next time I need anything from Uhaul.
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September 2019 by JP Blount
Returned trailer. Fast, friendly and efficient
