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February 2024 by yao zou
I will never use U-hal again, the service is so bad, they file the wrong delivery address, they charge extra money without any reason, even u-hal provides the payment receipt, they still say they don't charge for that.
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December 2023 by Marlene Fausett
Very friendly and efficient. Checking in equipment was seamless.
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October 2023 by John B
So fast. Third trip here in as many months for trailer rentals.Don’t believe a single minute of my time has been spent waiting.Courteous, fast service.
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September 2023 by Andrias Asnakew
Recently rented a U-Haul car for a local move, and overall, I had a positive experience. The rental process was straightforward, and the vehicle was clean and well-maintained. It provided enough space for my belongings. However, I did find the mileage cost to be a bit high. Despite these minor issue, the U-Haul served its purpose effectively, making my move relatively hassle-free.
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September 2023 by Erin D Long
Great crew! Super fast service. Very helpful. Above and beyond. Thank you!
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July 2023 by Pam Nichols
After making a reservation several days ago, I get a call telling me that the trailer I rented was in Wilcox, AZ! Not to mention that I need a trailer hitch installed first! They told me they didn't get the parts needed at 6:45 am on the day it was to be installed.I do not recommend this company because you can't trust them. I am now scrambling to find something else and no one cared!!!
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July 2023 by SarahAnne Vancleeve
Tyler and Jorge have always been helpful whenever I’ve rented. I go to this location for the service I get. I’ve not had problems and renting is a breeze with them.
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July 2023 by Adam Dellos
Y'all were great! Good customer service and quick in and out rental so I could get on the road. Thank you!
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May 2023 by Christina Millay
Quick and friendly service. It's the little details which help....like asking which direction I'll be pulling out of the lot so it's easy to navigate from the start.
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May 2023 by Ky S
Made a reservation for a trailer two months in advance at this location. Four days before my date, corporate calls and asks if I can pick it up the day before and at a location further than me and they’ll give me a free day. No problem. I drive across town to a U Haul renter, not an official U Haul, on the new date just to find out they don’t have one to rent and told me corporate would call me for a new pick up location. An hour with no phone call and I head to this location just to check. They had it available, gave it to me for the original reservation price, and a couple free days which came in handy. No issues or drama like corporate gave me. 5/5.
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April 2023 by RW Schlicher
I have rented several times from this location. I go to pickup my reservation and they say they have an e alert and can’t remove it tell me what it was for anything. They are useless spoke to a regional manager. Said it was cleared and went back at the end of checkout their computer got the same thing. This is like the 5th issue with this location over the last few years from not having the reserved trailer to other mishaps. Strongly recommend using a different facility
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April 2023 by david dubois
Most helpful staff, Tyler Delorenzo went above and beyond to help me out. I highly recommend his store.
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April 2023 by Nick Mendez
Very bad customer service, Jorge calvillo at the front desk was very rude and very disrespectful using foul language and just plain out acting like he doesn't wanna be there I don't recommend this location at all
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March 2023 by Paul Dickerson
We rent trucks from this location often and everyone is professional and prepared so we can get in and out of there quickly. Tyler is fantastic and always makes sure everything goes smoothly.
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January 2023 by Brandon T
Came here today from n phx and everyone was super helpful and made the process easier than ever picking up our reservation. Super friendly staff! A+ to these guys working hard.
