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March 2024 by David Bjerke
Helpful staff that offers options for whatever you are shipping.
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March 2024 by Danielle Guldi
I turned in my PO Box keys and stated I wanted to complete my change of address. The employee did not properly complete my change of address and now I have lost important documentation. I have attempted to call the post office directly nearly 20 times to try and track down the package as someone there signed for it, but there is never any answer. I’m currently living over 1,000 miles away from this previous PO Box so I can’t go in person. How else am I supposed to contact this office to resolve this issue?
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March 2024 by A. deBoucher
Very convenient and safe for package delivery.
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March 2024 by george butler
they've let my mailbox get so dilapidated I can't get mail here and this post office wants me to jump through 100 hoops to correct their lazy incompetent azzes USPS has become more of a problem than our tax pay for I do hope some day they go completely private or go away all together
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February 2024 by Kendall Morgan
Very very busy 4pm on Monday
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February 2024 by Wendy B
I went to the post office to ship three boxes internationally. The two different fellows who served me were extremely polite and were very efficient.
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December 2023 by Elena
Absolutely terrible experience. I usually rent UPS box and have never had issues with them as well as huge lines like at this USPS branch.I was not lucky to rent an apartment at El Dorado apartment complex. The manager told me to go here and to grab mail box keys. She said that I needed to bring ID and that should be it.I usually don't use mails. But just now I need to renew a pile of docs. I have ordered a new SSN card today (name change) and decided to get to USPS to pickup keys.They said me that I need to pay them $40 fee for it BECAUSE I MISSED 30 DAYS FREE PERIOD. Nobody has ever told me about free period, possible charges etc. I have rented Tucson's apartments already and never has been asked to pay for mail box keys.They USPS employees said me that I needed to pay because its costly for them: a work, a lock, 3 keys (I dont need 3 keys by the way). I asked them why it became costly just after 30 days? I havent received an answer.Point. They will do it 14 business days (21 calendar days). They dont give you a call, an email when the job finished - nothing. I just need to go again there, wait in the line again and grab keys.And definitely I will need to go to SSA again and to re-order SSN card - becase USPS will send my letter back.Horribe service!
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December 2023 by S C
Misplaced my package and I had to stand there for almost three hours waiting for the supervisor to come give it to me. One guy, only got loud and condescending to black guy sending a little letter abroad. Totally unprofessional.
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December 2023 by Slava Li
Decided to go to this post office because it was the closest one to me. Very rude and judgmental workers who desperately need some pointers in customer service.Yes, I know that almost all post office workers practically hate their jobs but the condescending tone and disrespect I received for trying to figure out how to best ship something was unbelievable. I mean, you work in a post office bud, settle down.One worker, Dale, who ended up finalizing the shipment for me was the only one there with a positive and friendly attitude which made me feel a bit better exiting the post office, but it was still mainly because I was finally done with all those workers.After that fun experience, I'll just stick with my go-to local post office in Phoenix. I pay just a little more but at least the customer service is exceptional and personally I'd take that any day. If you just need a package shipped, you're okay to go here, but expect the most mediocre customer service of your life. Disappointed but not surprised.
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December 2023 by Alex Kahle
This post office is ridiculous. First the refuse to ever use the mailroom we have on property at my apartment complex. I work 8-5 Monday-Friday. I can't come to this ridiculous post office that isn't open on the weekends, but that's away from the point. I have a package that should have been delivered on the 8th but there was "no safe location" despite us having a fully locked with cameras safe room to put packages, no other postal service has issue using this room, but I digress. Anyway scheduled a redelivery which at this point I have to do for every package, unless it's small enough to be crammed into my mailbox. I set up my redilvery for the next day the 9th, nothing. Just says it's processing, okay call next day the 10th, supposedly the post office is closed despite their website saying they are open. I have called 10 times this morning just trying to SEE if I can have my husband who also works Monday though Friday take a long lunch to see if my package is even there since no one answers since it still says its in the process of redelivery for the 9th. I would give this place zero stars if I could. It's awful that I have to fight this place every single time I want a package delivered at my complex.
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December 2023 by Da Wilson
Today, Gary the USPS carrier failed to close and lock the mailboxes where I live. I tried to call the USPS Sun Station but can't find their local number. Could only find a toll free number and gave up after being on hold for ten minutes.
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October 2023 by Rachael M
One of the guys here is supper helpful and kind. But yall really fly the flag like this? It's resting on the building.
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October 2023 by Jesse Dylan James
Drive all the way before they close just to find out there still honoring a guy that wasLate to the party on dumbuss day . enoughChange this day to honor the victims..
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October 2023 by Jennifer Reyes
I went in last week and the worst experience the employee was sooo rude. Asking me if that's really my bag and rolls his eyes I was rude but the whole time had something to say . Was so rude I don't think my packages will be delivered to anyone the way he can care less about it . Going to a different post office I saw how he was treating people before me so to avoid him I took longer to sign my return sheet and I still end up getting him. I never met someone that can bring your whole mood down . Still was nice and smiles because I'm not that type . If I could give that person a zero I would
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August 2023 by Scotty NB
Bring paper a pencil and patience. Special post office here. They don't know left from right, bring them a s***** for their full attention.
