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January 2024 by Mackenzie Cameron
Curbside pickup is a terrible experience - JoAnn corporate should discontinue the service if it’s that hard for them to execute. Waited for over 20 minutes before getting out to come inside and have to wait in line for my order that would “be right out” when I spoke to them on the phone. Employee was not helpful or apologetic at all, she clearly did not want to do the portion of her job that includes pickup orders.
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January 2024 by Kymber Mathis
I came to Jo-Ann's today to find things to put a wedding bouquet with. I had asked for help from four different employees and the best they could do was point me in a general direction and say it's over there. I couldn't find hardly anything that I needed. No matter who I asked they were busy and didn't have time to take you and show you it's over there.The shelves were disheveled it was only about one third of the way full. I came to spend about $500 I left with $31 worth of things. I asked why they were going out of business where they moving. The clerk responded with well we are just having a big sale that's all. During a sale do they not restock is that how they save money by not having anything on the shelf during the sale but people come in.?
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November 2023 by Donna Lovejoy Hewett
Need to know anything about sewing and quilting? Ask for Carol at Joann’s Fayetteville! I went in today to purchase a few supplies for an Art Project for my UARK grandson. Unfortunately, the project required quilting and I was clueless! Then I met Carol…she gave me many pointers that I did not know, even though I have been sewing for over 60 years! Tonight, my grandson is sitting at my sewing machine quilting an amazing 3’ x 4’ hand appliquéd quilt!! ????? for Carol!!
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November 2023 by PurpleStar
Tried to use their curbside pickup on their site because I couldn't afford the full price, spent an hour typing and retyping my card info, and I know I typed it correctly nearly every time, but their site kept saying "incorrect card info." I guess they don't actually want anyone using that discount.
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September 2023 by Moriah C.
I actually love coming to Joann. But after today, I may never come back. Some of the staff is SO RUDE. When you post signs that have discounts, you have to honor that--and you don't look at the customer like they're stupid.
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February 2023 by zoo keeper
we met one nice person....but the others made us feel as if we were bothering them. we ask for help and got no where. i wish i could remember the nice lady's name, she should het a raise. she was nice, knowledgeable, and even showed my daughter an app to get discounts !
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January 2023 by Lauren Hill
The ladies here were kind and helpful!
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December 2022 by Abigail
Very little selection, awful smell in the store, & just so dissatisfied with the whole experience. I will continue to go to hobby lobby instead.
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December 2022 by Marsha Williams
Great selection of fabric and very kind folks work here!
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December 2022 by Margaret Oakes
I’m not the smartest tool in the shed but I’m pretty sure 20% of $12.99 is not $1.95!!!
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November 2022 by Nicole Noga
Love Joann's for my crafts
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November 2022 by Dana Cable
Didn't find what I was looking for right away but someone was available to help me. When I went to check out I got an unexpected 50% discount because the check out lady applied a coupon. I was in and out in less than 15 minutes.
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October 2022 by Maricela Barrera
By far my favorite crafting place to go to. Their coupons are amazing, the savings really stack up with coupons plus their deals. They offer curbside pick up, regular in store shopping and you can order online. They don't have as many options as hobby lobby in terms of home decor, but thats because Joann's is truly just a crafting store.My experience with curbside pick up has always been great, the employees are typically waiting for me to pull up once I submit that I am on my way.
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May 2022 by Enoch Moeller
I don't like it, but my daughter loves the place. Apparently they have the best beads.
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March 2022 by Sarah Stewart
Sort of hit or miss. Some weekends they are out of a lot of items, but other times they are well organized and stocked. Staff is friendly and they have some really good deals on patterns.
