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February 2024 by Johnathan S.
I have been using the hardware store for many years for my landscape company. I have always had positive experiences. I was shocked to see the extremely negative reviews that some have left on here. And can only assume that those negative experiences posted here are problems related to those particular customers and not the store employees and products. I personally will go out of my way to buy or get service from the hardware store instead of other larger businesses because the service has always been better here.
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September 2023 by Gary Golden
They deal in the "STHIL" brand of products. They also service all STHIL equipment at store location. As a side note, if your looking for that hard to find piece of hardware, it'll most likely be found here. And if not,(which is rare), they can most likely order it for you. The staff is VERY courteous, friendly, & helpful. If you just have some time to pass, drop in & look around.You'll be amazed at all the things you find here.
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August 2023 by Earl V.
I love the service here. I've been a Stihl customer for years and anytime I've had an issue with my equipment, The Hardware Store has been my go-to location for repairs.
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August 2023 by Michael Harris
They are my dealer for Scag parts. They seem to have many parts in stock. Often there is no waiting on parts. Friendly staff. Huge selection of gardening hand tools.
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August 2023 by Alane Maltese
Bought a commercial weed whacker from the hardware store. STIHL for $500 to use commercially. The guy who sold it to us said it was the best weed whacker and would last for years. 4 months. That's how long it worked. 4 months. So, we take it back and the warranty is only good for two months. They wont fix it or replace it without more $$ and yet it has only been 4 mos. For a commercial machine. Then they laughed at my husband when he asked for the manufacturer phone no or info. We will never go back to the Hardware Store, go rip off other hardworking landscapers. We will go right to Elite outdoor rental or even Straights is better service and sales.
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August 2023 by RAM Lawn Service LLC
Went to the hardware store to buy a professional commercial weed whacker to use for our full service lawn biz. Weed whackers are an essential part of our business and at the beginning of the year we bought a new one for security and peace of mind and we paid over $500 for that security and peace of mind. Of course, it only lasted 4 months. So we take it back for the warranty and we find out the warranty is only good for 2 months. Like they know exactly how to rip people off of their hard earned $$ then they laugh at my husband when he asked about the manufacturer info, you can find that on the internet they said. The same guy who sold it and lied about the quality of the machine they sell to public but then did not even tell him about the "2 month" warranty! I recommend Elite rental or Straights for any commercial grade machines and repair. Have a great day!
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August 2023 by Tom Hatman
Knowledgeable staff and they have everything you need for Stihl products. I even messed up and bought the wrong air filter for my string trimmer and they gave me the correct one and a refund without a receipt. Stihl makes the best landscaping equipment and this place is the best Stihl dealer I've found.
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July 2023 by River Cloud
Absolutely fantastic customer service! Professional, efficient, and effective!! Thanks again Josh and Aaron for helping me get my lawn mower pull string fixed and back in action !!My lawn thanks you and I will be a future customer from here on out !!Thanks again gentlemen!!- Semper Fidelis
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June 2023 by Joshua K
Great little store takes ya back, feels vintage. Very neat
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June 2023 by Nathan M.
I have shopped at the hardware store many times over the years. They have never been much more than mediocre, but have gotten worse over the last few years to the point of being completely unhelpful. Today, 6-15-23, is the last time I will patronize them.
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June 2023 by Forrest Acuff
Best hardware store around. Staff is extremely knowledgeable in just about everything. Helped me repair and get my weed eater running for no cost. Won’t go anywhere else!
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June 2023 by Tom Smith
After reading the reviews I see attaboys to people leaving good reviews but no responses to bad reviews, but will leave one anyhow. I have purchased things at this store several times, always busy but professional. Today is Monday, I called Thursday to check on price and availability of a 25 hp Briggs engine, gave model , serial and my info. Called Monday around noon to check on status. I understand they’re probably busy. I told first person all details, they said they would find out who was working on my prospective order. On hold, guy gets on and asks if he can help me, I then explain again the details. He says they haven’t done anything with my engine info and would call me back. I have called with questions before and they always seemed to take it seriously even when I know they are busy. This time just seemed annoyed that someone would actually call them. I asked them why I would trust them to call me back and that I would just go somewhere else. Just my take, If you say you’re going to do something but didn’t have time and customer calls back days later to ask about it, don’t ask for info, tell them you don’t know, pass them to someone else without telling them the details so they waste their time asking again, then have an attitude when asked about it.
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May 2023 by westdr1dw
The personal and professional service from the staff and been excellent. You do not see nor expect this from one of the big box stores. Their pricing in many cases is cheaper than a big box store. This is what America's hardware stores use to be. They also have a great selection of equipment rent for almost any home projects. My go to store for most DIY projects around the home.
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May 2023 by popiel battin
Love this place. I use them for everything I can. They seem to always have what I need. They also do great repair work. Everyone there is super friendly
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May 2023 by Joel Nunneley
Good products. Good people. Friendly. Fair prices. Support local business, especially when they are better!
