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September 2023 by James H.
Dreadful. Tried to pick up an $11 online order of toothpicks with floss. Order was incorrect. They could not present a receipt and told me I had to accept a gift card in lieu of a refund. The utterly incapable manager, Evie, hid in the back to avoid the situation and the useless staff incapable of help or assistance. Staff turnover there in through the roof. Been going there 20 years but when you can't present a receipt on a purchase then say I can't return it because I don't have a receipt is basically theft.
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May 2023 by Annabella D.
As soon as I walked into the Walgreens I was quite pleased. It seems like a very nice place they were organized sections and the staff was very friendly they greeted me in my little daughter when we came in. I went down into the cleaning supply aisle and I picked up a bucket of Lysol. My daughter went into the to the aisle where they house the knick knacks and stuffed animals. My daughter was very happy to see all of the lovely nicknames toys and stuffed animals that were housed in that section. I bought her a little stuffed animal and she was very pleased it was high quality and it lasted for a very long time it's still in good quality currently even 2 years later. However the Lysol was quite strange I bought the Lysol and I went on my way but I was very concerned about the state of the Lysol when I got into the car I noticed that there was a very significant dent in the Lysol container. When I got back to my house don't worry I drive diligently and I wasn't distracted by the Lysol container. I open the live cell container to find that there was nothing inside except for an old pacifier.
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December 2022 by Chance E.
Wanted to check on a prescription. Was on hold for thirty minutes and then was disconnected. Called back and only lasted fifteen minutes before being disconnected, even though it said there was only one caller ahead of me. Called and asked to speak to a manager and got a team leader who said they were "really busy," but he would try to get me through. This time it was only six minutes before the disconnect. At least they're wasting less of my time on each call. Being a slow learner, I called again and actually got a person after ten minutes. They were "working" on my prescription that had been called in three hours earlier and it would be ready in ten minutes.
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September 2022 by Nicole B.
The staff is kind but to have to wait 30, sometimes 40 minutes in the drive through is insanity when you know the prescription is ready, paid for and you just want to pick it up. Sadly this has happened too many times for me to continue to use them.
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July 2022 by Joseph S.
Terrible service. Their phones are perpetually "down" so it's hard to get prescriptions. Give this place a miss and go to CVS.
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May 2022 by Paige P.
First off. This pharmacy is very slow. Also they abruptly close all day on Saturday and Sundays. I arrived on a Saturday to pick up a script that was ready the day prior, without warning Closed. So I had to wait untill Monday. Once I arrived money morning, there is a line of cars. Line inside... Wait wait wait then wait some more. I will not use this one again.
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December 2021 by Richard Pearson
Worst customer service in the pharmacy area. Made me Covid test schedule and it took 55 minutes to get the test. Didn’t check my ID, didn’t check my info. Poor service.
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December 2021 by Ben W.
Don't go here to get a COVID vaccine/booster they'll make you sit there and wait 30 minutes before letting you know that your insurance card doesn't have the right info on it.... For a free vaccine. Then they'll tell you that you can't get the booster at all if it's within 10 days of being 6 months, couldn't have told me that before I sat there waiting?? Terribly run pharmacy. Extremely disappointed in their mismanagement. Go to CVS, you'll have better luck there.
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October 2021 by Mikia D.
Horrible!!!! I sat on hold for over an hour last night and now I'm on hold over an hour and a half today as I'm writing this review CB! My son Really needs his medication since he was discharged!!!! WTF it rang 3 times now it just hung up!!! I will never in life use this Walgreens again! Or any Walgreens. update... it is now 11:25 been on hold since 8 This morning and I keep getting hung up on
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October 2021 by Mia T.
Terrible pharmacy. Pharmacist are rude and unhelpful. Takes forever to get prescription and they don't seem to care of have any sense of urgency. Do yourself a favor and get your prescription somewhere else where people have the mental capacity to count pills.
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August 2021 by Erin C.
I went to pick up my prescription today and it was suppose to be filled yesterday and I waited in line just for them to tell me it wasn't ready. It's not that hard. Don't have time to wait around and they told me to circle around. Very inconvenient if you are busy as I am.
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August 2021 by Dana W.
Called in prescription, said it'd be ready at 10:30 this morning. Came in about 11:20 am, said it wasn't ready & to give them ~ 30 min. Came back at 6:55 pm, STILL WASN'T READY. "give us about 15-20 min". This pharmacy gets worse every visit but it's the closest to my house
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August 2020 by Dyllen Avery George
Don’t go here. Employee woman walking around coughing everywhere without a mask. This is an EMPLOYEE. WTF
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July 2020 by Sarah E Melton
if you can make it past the droves of homeless people sleeping and panhandling in the parking lot, you'll be welcomed inside by numerous customers and vendors, very few of whom are wearing masks. they won't ask you to wear one either because they don't care if you catch a deadly virus or not, they just don't want to be confrontational or miss a sale. 10/10 will not be going back.
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October 2019 by tim mangan
Of the Walgreens pharmacy in Fayetteville, the attendants on School St. were the friendliest and most informative..