May 2022 by Michael Turner, Jr.
Great location and has everything to make a great body transformation.
April 2022 by Jessica Bomar
I love this gym. It helps me free off that mess that the day can hold. Mental health is real & this is my coping skill. The staff are always welcoming, friendly and encouraging. There are tons of features for black card members. If you don't want the cool accesses then just pay 10$ a month for regular gym use. ☺️
April 2022 by Meagan Sales
So far this is THE best planet I’ve been to. The staff was welcoming and helped with best times to be there and locations of equipment. I’m so glad I rejoined!
March 2022 by James Vitale
Great facility. The equipment and amenities are awesome. The culture there is extremely helpful and friendly which makes working out enjoyable and my visit there something I look forward to.
March 2022 by Tonda Evans
Great place to work out, but the gym does need some updates. Lots of new equipment out but we don't have.
February 2022 by Adrian Horne
I think the locker rooms are amazing. The showers are hot and the optional rain shower head is a nice touch. The interior design makes you feel welcome and comfortable. In the gym area I think it’s really great that there is set aside areas such as 30 minute workout, 30 minute abs, stretching and cardio each complete with relevant machines and equipment. My favorite part though is every morning the staff is polite and always say good morning and ask how you are.
February 2022 by Jen Sargent
My husband lives in Fort Smith and has a Black Card membership. I live in Dallas and this was the first time I used the facilities as his guest. The woman who checked me in was rude. It was not a friendly facility. I am due to move to Fort Smith in a few months and need to find a home gym. Planet Fitness will not be the gym I go to. The woman who checked me in told my husband there was only 1 massage chair and water chair working. He had to wait until one was available. Once he sat down, another customer sat in the so called broken chair. Your employee lied to him. Two towel dispensers were out. I wasn’t given a tour or any customer service that would bring me back to this gym. Your employees care more about their cell phones and talking to each other than keeping your customers happy. Happy customers bring in more business.
February 2022 by Tammy Benge
It's clean. The location is convenient, and allows you the opportunity to workout, enjoy a tanning session and or hydro/massage if you're a black card member. It's under $25 bucks. Most places change that alone for tanning.
February 2022 by Dave
STAY AWAY! These people will absolutely do their best to screw you if you have a billing problem or try to cancel. We had to move for new jobs and forgot to cancel the gym membership. They refused to let us cancel over the phone. They refused to allow a representative to do it for us. I ended up getting billed for almost a year plus the annual fee before I made the 11 hour trip back to get it cancelled. Stay away and support a local chain that understands life happens.
February 2022 by Jennifer Wilson
clean, comfortable atmosphere
February 2022 by Jen Sargent
I came in today as a guest with my husband. He has a Black card and lives in Fort Smith. The staff were terrible towards me and didn’t offer to give me a tour of the facility. Most of the staff were behind the counter on their phones. It was not a welcoming atmosphere to be in. I would not recommend this facility.
January 2022 by Rz Rs
Had plenty of machines but lacked heavy dumbbells, pull-up bar regular bench press, squat rack, deadlift bar or anything of the sort. Showers weren't private and small changing area had 10 dudes just hanging out. I'm glad PF opened up in my town since it forced other gyms to lower their prices and made them less crowded.
November 2021 by Kimberly Shepley
My husband was put in the ICU for covid pneumonia oct 10th...I canceled his and my planet fitness..they continue to take money out of his account even though I contacted them again around October 25th he passed away oct 22 and they took yet another payment on Nov 12 out of the checking account...idiots up there I don't recommend that place...plus their tanning bulbs were half out last time I went there
November 2021 by Carrie Hill
Gotta Love PF. Glad to back working out it really does help with stress and everything!!
October 2021 by Abe
Clean place, great price and has all you need to stay in shape.