Centennial Bank is a customer-focused bank that provides a broad range of commercial and retail banking and related financial services to businesses, investors, individuals, and municipalities. With locations in Arkansas, Florida, South Alabama, and New York, Centennial Bank prides itself on excellent customer service, convenience for its account holders, and taking care of the communities in which it operates. Customers praise the bank's great customer service, convenient hours (7 AM to 7 PM), and the ability to customize their debit cards. However, some customers have had negative experiences, such as being charged a monthly fee for an account that was previously free, having their account frozen and debit card locked, and experiencing longer check clearing times compared to other banks. Despite these issues, the bank has shown willingness to address customer concerns, with one customer reporting that the bank reached out to discuss the matter, apologized, and resolved the issue to the customer's satisfaction. Overall, Centennial Bank aims to provide a customer-focused banking experience, but some areas for improvement have been identified by its clientele.
Great service! They are open on Saturdays til 5:00 pm! So you can cash, deposit and much more on Saturdays too
February 2024
Great bank and very good customer service and love that you can pick from a variety of what you want your debit card and then they print it out right then they have also have great hours that are amazing 7 AM to 7pm which is convient and great.
July 2022
Why does it take centennial a whole other business day for my check to be in my account but other banks its as soon as you deposit it, the money is in there?
