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October 2022 by Logan Williams
Amazing customer service, I went in to buy some chinos and socks and one of the associates, westyn, was super helpful with picking out sizes and colors. I hope that j.crew realizes what an amazing employee they have. I will be back.
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October 2022 by Dorian Sims
My first experience at this outlet store was great! The workers were enthusiastic and helpful! I ended up buying way more than I expected. I returned today bc of their sale and bc of how great the customer service was the first time. I’m leaving now empty handed bc upon walking in, neither of the associates even spoke. No “hello”, “how can we help you”, NOTHING. I literally walked past both of them and neither parted their lips towards me. The male worker looked me in my eyes and didn’t say a word. Im going to gladly unsubscribe from their emails and I’m glad I didn’t get the credit card bc I’d be canceling it today.
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October 2022 by Logan G Williams
Amazing customer service, I went in to buy some chinos and socks and one of the associates, westyn, was super helpful with picking out sizes and colors. I hope that j.crew realizes what an amazing employee they have. I will be back.
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August 2022 by Don
I got a text message from J. Crew about a deal and went into buy some pants. A guy (who I later found out was the manger) explained to me that it was an online only, but when asked to explain it again and what discount I was eligible for, was very rude and short with me for asking for a simple explanation! I’m giving three stars, because the salesgirl, Whitney I think, was very sweet and apologetic for his behavior. She even showed me other deals that would apply to my purchase. Will come back for great product, but avoiding that man.
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May 2022 by Casey Pearson
Expensive clothes are go him for the price.
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March 2022 by Will Grant
THEY SCAM YOU HERE! I was trying to get some pants that said 40% off the ticket price, but the cashier rung it up as above the ticket price. Then, when I brought it up, he was like "that's soo funny hahahaha" but it wasn't because they were stealing my money. He tried to correct it and said the extra money would be sent back to my card. I assumed it would because any competent employee would be able to do that, but my card was never refunded. I should have asked for a manager when it took the brainless cashier more than 10 minutes to even figure out what was going on. Don't waste your time at this store if you value money. They employees will manipulate prices to take as much of it as they can from you. I will buy online in the future.
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August 2021 by Jenny Lane
I forget the gentleman’s name, but he has dyed white hair, wears glasses.. he is a really good sales person haha. Very personable and friendly. He almost got us to buy some tech pants that we were not in there to buy (we were looking for chino shorts), and we were super tempted to buy both. Unfortunately, he got us three days before our eight day beach trip, that we very carefully budgeted for. we’ll come back in and see him again real soon! :)
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May 2021 by lala deon
African American lady with the Afro was not welcoming at all this evening (4/11/21). I was completely ignored! She greeted and spoke to the Caucasian people that came in behind me. When I left she didn’t say “come again” or “have a nice day”. J Crew is a store that I frequent but I will take my business elsewhere if the employees are selective with customer service.
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December 2019 by Aleem Syed
Amazing selection, great staff
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August 2019 by DR Murphy
You got to be kidding.
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November 2018 by Lakshman Siruvolu
They have good collection and good deals all the time.
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May 2018 by Philip Murphy
I visited your store today, all was well till I made my way to your counter and I guess disrupted your associate from folding at the end of the counter. She huffed as she asked me if I was ready to check out. I asked which register she was at since its a line of them and she stops, looks at me snidely, doesn’t speak and walks to the third register, at this point no interaction occurred, as she flips my tie around, sits it down folded over and continues to sit and press down t
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August 2017 by Morgan Dreher
Excellent sales. Beautiful and quality clothing. Large store, and friendly staff. Really pleasant and quiet environment.
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March 2017 by Dylan Reed
Good selection. Amazing prices
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November 2016 by Tessa K.
Nice store. I wish they had a larger kids selection.
