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February 2024 by Melissa Morrison
Getting excited about my new sleeper sofas.
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February 2024 by Marissa Everett
One of the best experiences I’ve had shopping in awhile. The associates don’t pressure you or follow you around the store and allow for you to shop on your own. I worked with Madison and she was SO helpful and knew all the inventory in the store. I was able to find exactly what I needed and have it delivered in a week.
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February 2024 by Payton Fitch
Braxton is the best hands down!
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February 2024 by Adopt-A-Phone - Tyler Scott, CEO
Madison and Dax were phenomenal to work with! Neither were pushy, both very knowledgeable, and helped me find exactly what I needed! It was an amazing buying experience!
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February 2024 by Satyanand Pathak
Great experience. Great furniture. Special mention to Pavani, who was professional and patience in understanding our requirements. Thank you.
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February 2024 by Leroy Collinwood
Great selection, helpful and knowledgeable salespeople. Helped us find the perfect setup for our living room.
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February 2024 by Kim Mitchell
Ashley Furniture in Rogers is a great place to buy your furniture! Dax and Summer are Excellent to work with. They found us exactly what we wanted! They are super friendly and professional!! Thank You!!
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February 2024 by Jeri Power
Very helpful and attentive to our questions. David Watkins was our salesperson and he was very personable and professional.
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February 2024 by CYNTHIA HARRIS
Julissa and the manager were so great! We had a wonderful experience and will be going back to finalize our purchases. It was close to closing time and they were happy to stay as long as we need.
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February 2024 by mateo
I walked into the store with no intention of asking for help as this was only my second time in the store since living up here in NWA. The reason for not visiting was tied to all the stories I had heard from other friends about the bad customer service years ago and boy were they not great...Welp, this evening I was shocked in a good way. Madison who is as sweet as can be was lovely to have convo with as was her manager Summer. From beginning to end was treated with nothing but kindness and both were very genuine at heart. I also learned about the new management that had taken over around 2+ years ago, and wow was it night and day from what I would have guessed. I now will make sure to share this experience with all my friends including those that need to give it a new chance, as I did as well. I would highly recommend working with Madison and Summer. I am not one to write reviews but these 2 made it very deserving. Madison keep up the great work.
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February 2024 by Beth
Sofia and Summer were a wonderful help to us when we went twice over the weekend to try and choose a king sized bed. Sofia was very helpful, not pushy, knowledgeable, and had her manager Summer, come help when we had more questions. We went back the next day and they showed complete patience and understanding as we continued to try out beds and wander around the store thinking! A great experience, and I can't wait for our new bed and base to be delivered!
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February 2024 by Mariah Combs
Madison helped me complete my living room with the perfect accent table as well as coffee table. She was patient with me and also gave me a wonder deal I could not refuse. If purchasing I would ask for her!
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February 2024 by Longhills Super
Awesome service! Madison was a huge help shopping for living room furniture, I would definitely shop here again,
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February 2024 by Sandi Branson
I had Braxton as my salesman. Best salesman I’ve ever worked with! He was kind and very patient. Excellent service. The manager was equally as nice. Would not shop for furniture anywhere else!!!!!
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February 2024 by Nic Groves
I had a great experience in-Store this past weekend. Albert was awesome and really helped us find what we were looking for. I was told the chair I had purchased was in-stock and delivery was set for today (2/13). I wasn’t given a window for delivery, but I completely understand that that isn’t always available. I took off work today in order to ensure I could sign and receiver my delivery whenever it came. Unfortunately, my order never came. I was called this afternoon to schedule a delivery, which was odd. After speaking with a couple of (extremely helpful and friendly) members of customer service, I was told that my order was indeed scheduled for today, but it hadn’t been put on the truck. I was told that it was because of inclement weather, but I was also told they had normal deliveries being carried out today and that the earliest I could now get my shipment is this Saturday. I really can’t understand why I wasn’t notified of the change in my delivery. The fact that it was never loaded onto the truck would make me assume this was decided relatively early in the day - ample time for me to still go to work instead of wasting a day. And yet - no communication. I was offered a small discount on my order, but that just doesn’t make up the money I lost today. I understand things can happen, but the lack of communication on the issue will assure that I do not return in the future. It’s a shame because everyone I’ve spoken with has been extremely kind and helpful. That unfortunately does not change the fact that I will rely on more reliable stores in the future.Edit 2/14: It is fine to intend to correct an issue moving forward. It does not correct the issue at hand. This confirms I will never be returning.
