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October 2025 by antoine Caron Cabana
We understand that, in the past, there may have been complex situations involving different stakeholders, that’s part of doing business. But as a customer, I truly believe that they have the capacity and experience to take the time to find fair and thoughtful solutions for their clients.
What we’re asking for is simple: to be treated with professionalism and openness, especially when safety and product reliability are involved.
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October 2025 by Randy Jackson
Cole and Dianne are the best and have helped me out way above the normal service. They have so much stuff in stock or will get it to you right away.
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October 2025 by Robby D.
Knowledgeable people when it comes the product they sell! If they don’t know the answer they make an effort to find it. Customer service is great too they make you feel welcomed! Keep up the good work 👍
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October 2025 by Jeremy Araki
I ordered some parts last minute as my truck was stuck at a mine site broken. The dealerships could not help in a timely manner but these guys got my parts in a week and had all the shipping up to the site taken care of. When it was still going to mean a delay in when I needed the truck fixed they pivoted and got the parts onto a bus coming to site. Delivered right to the airport to get on the bus. Amazing service. I’d order from them before a dealer any day.
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September 2025 by Michael Ridsdale
The Terrace Cap-it store provides outstanding customer service. Every visit, Dianne (the owner) goes above and beyond to help, and I always leave feeling well taken care of. I highly recommend shopping here!
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September 2025 by Tristin Thompson
Awesome customer service, always a good experience when im there!
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May 2025 by Artie Henry
Very helpful staff
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June 2024 by Sonia Martin
Best service ever! Thanks
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March 2024 by Terri Roberts (Canada Duckie)
Can't wait for summer now. I will be getting my gear here
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March 2024 by Canada Duckie
Can't wait for summer now. I will be getting my gear here
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November 2023 by Kevin Haslam
Worse customer service i have ever seen in my 54 years of life. Would never recommend and will definitely never go back.
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June 2023 by Jody Goffic
Rick & staff did a great job, installing an ARB bumper & winch, to my vehicle. The level of quality workmanship & effort was appreciated!
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March 2023 by Duane Eli
I would sincerely like to the thank the entire staff of Cap-it. The service was excellent and the work and time allotted was spot on. Fantastic job on my new lights, one happy customer ☺️
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March 2023 by Danielle Dalton
Best customer service ever. Thank you Shayla!
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March 2022 by Anthony Moore
Great staff and cool options for all my customizing needs for my trucks