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October 2024 by P O
Rarely a wait of more than 2mins here. Quick service, friendly staff, parking.
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September 2024 by Ronald Kumar
Not good for business banking. Had a lot of issues/mistakes being made by their staff. Money being deposited into wrong accounts etc. Manager also is not helpful. I would avoid this branch.
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February 2024 by Leandro Laharque
Awful service, careless staff
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January 2024 by Padraic O'Rourke
Went in for some help for Ftha and the staff were very unhelpful. As a customer for 11 years it’s maybe the worst customer service I have ever received. Will be looking to change my banking straight away. The young guy who was helping me asked the manager he didn’t event acknowledge me.
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November 2023 by Ada
Henry Louie has absolutely zero customer service skills. When we had a question for him, he raised his voice at us, and was rude and curt. This is not a one time occurrence; I have had similar negative interactions with this individual. He represents TD Bank poorly.
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July 2023 by Krista Vranic
Today this branch went above and beyond. I took my daughter here to deposit her birthday money and when the teller counted it out it was $50 less than what she pre-counted. She wasn’t very organized and figured maybe she counted wrong she also forgot to bring a cheque and was very upset and we left. The branch called me back 5 minutes later to say he had found the $50 bill on the ground after we left! So glad to see honest, caring, helpful employees at this branch. It was our first time at this location and will surely be back! Thank you again you made our day-Jaida + Krista
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March 2023 by Ada Y.
Henry Louie has absolutely zero customer service skills. When we had a question for him, he raised his voice at us, and was rude and curt. This is not a one time occurrence; I have had similar negative interactions with this individual. He represents TD Bank poorly.
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March 2022 by Robert Wong
One of the worst banks that I have ever dealt with in my life! The bank doesn’t seem to have a bank manager on site. WhT can I say when there is not a zoo keeper to manage all the animals. My experience was that these individuals were self managing. What a zoo. Completely unorganized. Full of attitude and lacked helpfulness. I am unsure why Td has moved to this type of model, I guess to save money. These younger kids think that they are empowered by being left alone! It’s the complete opposite. They are destroying any business culture within their brand at specific locations. I will never go to that branch again!
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February 2022 by Connie Schultz
Joshua and Karim are the best. This branch has the best staff anywhere. Extremely helpful and knowledgeable. They do their best to make you a satisfied customer. The front teller,Ryan, was so knowledgeable and helpful. Thank you ?
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September 2021 by Abby Calivoso
Don't usually go to this branch but I received excellent service from Personal Banking Associate, Joshua Hughes. He did an astonishing job accommodating me my urgent needs. Recommend him 100%.
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September 2021 by Bishnu Chatterjee
This is the best branch I ever found. Everyone is very cooperative. Love to come here!
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September 2021 by Abi Calivoso
Don't usually go to this branch but I received excellent service from Personal Banking Associate, Joshua Hughes. He did an astonishing job accommodating me my urgent needs. Recommend him 100%.
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September 2021 by Ryan Riot
These tellers are so nice, I wouldn't be surprised if they were all recruited from BMO. No seriously, nicest TD tellers ever. As for the bank itself, it's always awash in sunlight (well, I'm sure it has less sunlight at night, but I've never been there at night so I couldn't tell you), giving it a warm glow that makes one feel less like they are doing some banking and more like they are at the beach doing some banking. Nice bank! My main branch! Swell!
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September 2021 by M K
This TD is outrageously bad. I went in to send a wire transfer and they were unable to send it for reasons unknown. The manager Natasha Wong had nothing but excuses saying she needed more information but did not know what info she needed!? My husband sends wires all the time with no issues or questions and I attribute this treatment to pure SEXISM which is so ironic since they had "gender equality" videos playing on repeat while I waited for over an hour for NO wire transfer. How am I supposed to function as a female in the business world when I cant meet a deadline to send a wire transfer for my investment!? How is asking me probing suspicious questions about my transfer and leaving me with no service an example of "gender equality"!?
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November 2020 by Alp Perez
They have insecure reps in full of envy like Aaron Goff. Went to this place with a relative to apply for car loan some years ago after having initial email correspondence ( sending documents etc) with this rep.He first tried to play i am busy BS and made us wait in the front lobby for 15 minutes when there is no body in his office. We then entered the room but nothing had changed. He was just jealous after seeing my account and started playing games not to process my application. We both noticed his insecure behavior but did not confront with him. Very unprofessional. I do not know why someone would work for a bank if he is unhappy about his personal income and jealous with others.
