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October 2024 by Pardis Bagheri
Today I went to the bank and I wanted to deposit my paycheck for salary in my account and always I do that because when I deposit myself this hold in 5 or 7 days and I don't have time wait for that because I should give money for my rent or bills. but today when I visited one teller in this bank and I said her please deposit my paycheck without hold on and I explain to her for what but she didn't any try to me for help and also she didn't know what should she do!? and said me sorry I can't do anything for you and I be so sad for that and I didn't have time for wait for understanding to her. I always go to the bank and other tellers do this for me and It was first hear of her and I was in shock but only I want to say something this is so bad behavior with customers when they need help and their tellers task for opening problem to customers please make this situation????
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October 2024 by Thinley Dorji Bhutan
I hate going to this branch since the customer service is awful. Ms. Elena Tsung was impolite and disrespectful during our interaction.
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August 2024 by Evgeny Petushkov
It’s noon. 5 tills - one open, with a trainer. Other workers walking around as this is normal, not saying, not doing anything at all.
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June 2024 by Andrea Eby
such slow service there is only ever one person at counter, sad as was a good place a few years ago. Do not recommend
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May 2024 by Shagha Zamani
I had an awful experience with Triston the so called Manager of this branch. Awful costumer service and a complete waste of time! He refused service after wasting my time for 20 minutes! I understand that he was just doing his job and following regulations but the tone I was spoken to was in no way acceptable! He kept saying “I’m not comfortable with that” without offering any suggestions as to what I can do in my situation! I went to the Scotia bank on park royal and they solved my problem in less than 5 minutes!
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January 2024 by Stefan Jelic
I visited this bank on the 6th of December at 2pm, I have a problem with the bank app, the man who worked helped me very quickly and professionally.
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June 2023 by Saeid Mehdinia
I had the pleasure of working with Pegah (Peggy) at Scotiabank, and I couldn't be happier with the level of service and expertise she provided.
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September 2021 by Neda Parandoush
Poor customer service
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November 2020 by Genesis Mcfee
This has to be the slowest bank in Vancouver.
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November 2020 by Amandine L
Confidentiality not respected, unable to help, poor customer service. Came for something, were not able to help me, asked her colleges on top of her lungs if they knew any better than her, they didn't. Everyone in the bank was aware why I was here, awesome! Never experienced such a lack of confidentiality in a bank.
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September 2020 by Amandine Loch
Confidentiality not respected, unable to help, poor customer service. Came for something, were not able to help me, asked her colleges on top of her lungs if they knew any better than her, they didn't. Everyone in the bank was aware why I was here, awesome! Never experienced such a lack of confidentiality in a bank.
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November 2019 by Matt Gul
That one is the one the best SCOTIABANK Branch. The best and most friendly branch. When you get into branch they call you with your name it is really amazing, they are always friendly and smile. Feels really good to go to branch never wait to long,
I wish all the banks branch will be like that, I really do not know how come they found that many nice people and hire them. I am so happy with my branch great management and great HR job
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November 2017 by Dr. Nicholas Lendvoy
Great customer service, Monina and her team went above and beyond for us!
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November 2016 by S Samadani
Great customer service
