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February 2024 by Andre Diego
Excellent customer service.
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January 2024 by Daniel Patiño jaimes
Very friendly and helpful
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January 2024 by Francisco Olaeta
Very friendly and good prices. New managers are very friendly and give good service
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December 2023 by Scarlet Rivas
This store has good promotions, prices and excellent customer service
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November 2023 by Sergio Laurel
Excellent always very friendly and helpful
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November 2023 by Paty Parra
Excellent client service
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September 2023 by Hope Langevin
I wandered into the cricket store in Azusa needing to get a new protective screen and case for my Motorola phone which had suffered a bad drop. I thought the screen itself might be broken.The sales rep, Crystal, was friendly and helpful. She set me up with a great case and cover and even a discount. Fortunately my phone was not broken!I've been a cricket customer for years and have never had a bad experience at a store.
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March 2023 by Melissa Alvarez
Mayra was so helpfull when I came in to to buy a new phone she is si friendly and amazing,
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February 2023 by Albert Sanchez
Customer service is bad! They never want to help with any issues on your phone line, bill or phone and just give you a number to call. The girl with short hair is always in a bad mood and rude.
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November 2022 by Laura L. Theune
I did have to go twice, however, both Customer Service Reps. were very patient, pleasant and helpful. My issues were resolved. Thank You.
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July 2022 by Alexander Cortez
Had a great experience at this store both girls working there are so friendly greeted me with a big smile both are very helpful and help me with all my needs and answers all my questions thank you Maira & Crystal keep up the good job will be Coming soon
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May 2022 by dfc clothing
Man you opened my phone. That’s messed up you opened my phone, my special moment taken away. Just kidding great customer service no problems helped me with everything I needed??
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April 2022 by Samer Hamwi
Osama is a great sales rep. He took care of my problem with Cricket and did his best to contact customer service when my plan card was not working. Usually customer service gives me a hard time but he got it done. Great location and great employees always willing to help!
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April 2022 by Heidi Taha
Best store ever. Best customer service. Great atmosphere amazing friendly staff.Osama is such a great guy. He advised me to change my old plan to a new one that includes a new phone and way cheaper monthly payment.Osama is very friendly, professional and knowledgeableI will always go back to that store.Super satisfied
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April 2022 by Fabian
My phone that I purchased less than a month ago has a distorted speaker. Came in to see if they can fix it or replace the phone. The guy tells me that it might be water damage. Water damage on a phone that is rated to be submerged in 3 feet of water for 30mins. Then he starts blowing into the speaker and when he finally accepts that something is wrong with the phone he can't help me. A Cricket store can't help me with a Cricket phone. Tells me to file a claim online. I will be filing a complaint with Cricket Wireless on this so called "authorized dealer".
