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January 2024 by Favian Flores
If you want cheaper price with Metro? DO NOT GO HERE!! The Indian Guy (Manager) raises the price so he can get commission money for himself, other employee was charging me $540 for 2 new phones the moment the Indian Guy took over he raised it to $680 .. I also tried getting a Sim Card he was charging me $20 I went to a different Metro and they only charged me $5
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September 2023 by K Bec
On Monday September 11, I walked into this store needing to get on upgrade for a broken phone. I was interested on the Galaxy A54 5G the retail price on this phone was 469.99. I've been a metro pcs customer since 2013, so I thought that I would qualify for a discount from 469.99. I was told that this particular phone did not qualify for an upgrade and that the actual price for the phone was much more than the retail price of 469.99. I don't know why, I agreed and ended up paying 554.99 for this phone. I needed a phone and I was not thinking clearly. I felt scammed, after calling around and being told that 469.99 was the actual price. One metro pcs store actually told me that the upgrade price for the Galaxy A54 was 410.00 with upgrade. This store refused to refund me the difference and was told that they are able to overcharge on popular phones.I didn't have the money so I charged it to a credit card, now I have to pay financing on a overpriced phone. I am currently unemployed and this would be a financial burden on me now. I feel that i was taken advantage because I was in need of a phone. Do your research before walking into this store. Store owner replied but only acknowledged that they can do better in the future but does not take responsibility for fixing this past, unjust, overcharged purchased.
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July 2023 by Donald K. Stevenson
Sam help my wife and I pay the bill on my wife's phone good job SAM
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May 2023 by Sal Hinojosa
The young women and men are true professionals. They fixed my problem immediately. Can't say enough good things about them.
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November 2022 by Cynthia Teresa Ruano
One of the best metro stores in Azusa great workers very helpful with our issues Adrian is a great employee answered all our questions and helped us with all the issues we had recommended store for sure
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August 2022 by Fausto Mendez
They have a friendly attitude , they do know what they’re doing , fast , the 5G works as they promise, I get promotions and savings , thank you T-Mobile ( Metro ) for all your help.
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November 2021 by Cleveland Jones
It all good with me and my mom she is very happy for me that's my lady
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August 2021 by Alisha Holden
One person by the name of Yesenia helped me. I’m deaf and need to write to communicate. She was very kind and patient with writing everything out clearly, so I could understand as she helped me get a new phone. She answered all my questions, explained things thoroughly, and got me together with everything I needed (phone insurance, case for the phone, etc.).Many MetroPCS dealer locations have very rude and impatient employees. This was the 3rd location in the area that I visited; the others had a bad selection of phones AND unhelpful employees. Thankfully, Yesenia at this location was not only helpful, but was also nice while helping me. I’m very thankful.
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March 2021 by Lone Ranger
On 3/3/21 at 1210 PM I Went to pay my bill all i had was 1.00 dollar bills, 85.00 worth she said she can't except that, only 20.00 worth, last I checked that's is considered money, she is lazy just didn't want to count it, so I called they said she should had excepted it which I knew already, so I go to another t mobile, not one question asked about the one dollar bills never go to this one again, She said her name was gabby not to mention another guy working just sitting as i waited in line,horrible
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June 2020 by Greg Frisk
Service Was HONEST and Just Right
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February 2020 by Jessica Rojas
very bad service
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October 2019 by HOCHOCINCO420
It is no longer at that location
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November 2018 by Grace and Ace
Very good costumer services good employees and naci is very kind metro pcs has a good employe
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November 2018 by Micheal Attar
Cute ladies & EXTREEMLY helpful service !!!
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July 2018 by Jesse Hidrogo
Store manager promised my 2 glass protector s, 1 regular screen protector. They were supposed to be drop off a different store. It never happened, checked 3 days in a row. At the other store they said we never got anything.