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March 2023 by Sarah Oh (사라)
Wait times are at least 20-30 mins, sometimes more which is crazy. One teller working maybe 2 if you’re lucky. Sometimes it gets to a point where people in line start complaining/getting frustrated with employees. I feel bad cause it’s not the tellers fault that she’s the only one on but at the same time you’d think they’d figure out by now that they should schedule a couple more tellers. Not really sure what the problem is but it’s definitely frustrating for everyone involved.
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November 2022 by Adrian Ozuna
Not sure what happened at this Bank, but they used to have really helpful clerks, and now you are on your own, they want you to fill out a whole form and spell out the amount you're requesting and they hand out the envelope for you to put your money away in front of everyone else ...this is NOT good customer service ..
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November 2022 by Adrian Oz
Not sure what happened at this Bank, but they used to have really helpful clerks, and now you are on your own, they want you to fill out a whole form and spell out the amount you're requesting and they hand out the envelope for you to put your money away in front of everyone else ...this is NOT good customer service ..
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November 2022 by john mosser
this location is always long wait time. need to have more tellers avail.
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September 2022 by MsDolly
I called to try to locate a closed account but got nowhere....I completely understand that it was some time ago and their system doesn't go that far back but and it's a Big BUT the way that employees talked to me was not appreciated...Im just looking for help and what I get is no help and not even wanting to try to help me... I spoke to a young lady who sounded annoyed and told me, "it sounds like you ran out of options"...geee thanks.... I use to think very good of wells Fargo and their employees...but times have changed and sadly Wells Fargo is not the bank it use to be....
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September 2022 by Cathy Sanchez
If I can give no stars I would. This location has change fir the bad. Only 1 teller and Noone seems to help. I don't know if there under staff. But really there's a wait time for almost 1 hr just to do anything inside the bank. On tip of that they still charge for anything yoy need to do on a account.
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April 2022 by Maryann C.
Always a long wait, every single time so un professional everyone in line you can tell they are also irritated wait is always 15 mins or more . Please get it together WF maybe hire more staff !!!!
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March 2022 by Gregory G.
How could anyone rate this branch higher than 1 Rude and understaffed people One teller taking care of lines of 8 waiting when I arrived and the line grew and grew. Staff there didn't help speed things up I was told by the teller that's normal and she was very snotty WELLS FARGO should be ashamed
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February 2022 by Juan V
Long lines, and they don't open at 8am.I was the next person in line for nearly 30 minutes. Terrible.
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January 2022 by Rabe' Elias Alhurani
Always good experience. Helpful and respectful staff. Thank You!
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November 2021 by Sam T.
They don't answer there phones. Make you come in for appointments and have you wait. Attend you late. Monica Jaramillo open me an business account without my knowledge had to report fraud! Do not trust Monica. Bad bank for business. She kept mask under nose and said doesn't believe in Covid It's no wonder they only have 2 stars on Yelp. Horrible
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August 2021 by edward suarez
Had a great experience with Branch Manager Mario Escobar and Gabby Portillo Account Executive. 5 Star Service!!
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August 2021 by Ally
they didnt let me do something because im a minor and i had my id and i was with my parents and still refused
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August 2021 by Frankie Frankie
They're rude to minors.
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August 2021 by I'm uxknown
I hope this bank closes